Mercedes-Benz of Columbus

Contacted the dealership by phone - immediately spoke to Josh - he worked diligently to find the vehicle for me. He worked with me and my family! Thank you ! Josh - he worked diligently to find the vehicle for me. He worked with me and my family! Thank you ! More

Great sales department, they had me in and out in 24 hours. Thank you Rick and Richard for making it so easy on me. Philip hours. Thank you Rick and Richard for making it so easy on me. Philip More

Bought the vehicle online/ over the phone and have been communicating by text with the dealers. They are not very responsive and I was the one asking first about updates instead of them updating me. And i communicating by text with the dealers. They are not very responsive and I was the one asking first about updates instead of them updating me. And i rarely get a good morning from them, I was being called "hey" most of the conversations 🙄 A bit disappointed about those. Although i am grateful to them for helping me out on a sunday. More

Jerry in the services department was is professional and helped me out every step of the way . I want to thank him for all his help helped me out every step of the way . I want to thank him for all his help More

I am familiar with the dealership and always had a good experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. More

Great service, very helpful, friendly. I will definatly recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. More

From start to finish the service provided was exemplary. The service representatives provided awesome customer service and My car was ready in a timely manner. The service representatives provided awesome customer service and My car was ready in a timely manner. More

Elizabeth is outstanding. She makes you feel welcomed when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond t when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond to make sure your experience is the best possible. Keep her around! More

This was a real game changer for me to work with an awesome sales person, Rick Gilbert and the rest of the supporting including Debi Lewis. It all started with the initial phone call as I was treated w awesome sales person, Rick Gilbert and the rest of the supporting including Debi Lewis. It all started with the initial phone call as I was treated with respect and Rick's humbling personality. After spending the previous two days at two other MB dealerships in GA and AL, it was time for me to elevate my experience. Although I live 150 miles from this store, I will make it my first stop when shopping for a vehicle in the future. More

The front desk was great, They put too much air in my tires, I had to go back the next day. The Individual who helped was great tires, I had to go back the next day. The Individual who helped was great More