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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

August 12, 2020

This dealership is very professionally laid-out. Very conscientious about the Covid pandemic and customers’ time. My salesman, Bob made sure I had everything I needed before I drove off the premises. More

by BASS9933
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, Duane Hall, Bob Blauvelt
Aug 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We're dedicated to providing a great car-buying experience even in the middle of a pandemic. The safety of our customers and staff is our top priority. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

August 12, 2020

Today's Experience My experience today was rewarding . I was very happy with my result. Thank you so much for your service. I greatly appreciated it! Have a nice day. More

by tonylcmil@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Aug 14, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're glad to hear you were satisfied with your service and with your experience at Mercedes-Benz of Columbus. We always strive to provide superior customer service. Wishing you many happy miles!

August 10, 2020

Outstanding Customer Service From deciding which vehicle was best for me to completing the purchase, the entire process was seamless and personable. Each person I dealt with was More

by klj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Hall, Zach Holloway
Aug 11, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to leave a review. We're glad you had an exceptional experience at our dealership. We strive to give a great car-buying experience each and every time. Welcome to the family!

August 07, 2020

My purchase was a contactless purchase due to illness and no dealer ever has ever been so helpful, my car is picked up and returned at each service the quality of the work is of the highest standard... Could More

by mauduit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Jerry McIntyre
Aug 10, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We're dedicated to providing an exceptional experience no matter where you live. We appreciate your business and we wish you many happy miles. Please give us a call at 706-256-6100 if you need anything.

August 07, 2020

Not fixed It would have been 5 stars, but I paid $61.00 to have the passenger rear fixed and it did not get fixed. It still does not go up all the way when you More

by curdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don''t know any names
Aug 10, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Please give us your contact information and our General Manager, Nadie Martin, will be in touch with you. We are looking forward to hearing back from you. Safe travels!

August 05, 2020

Best Dealership! They are fantastic to work with! Super easy transaction. We have bought previous vehicles from this dealership. Duane Hall is very professional and maintain the upmost reliability. More

by kflannery40
Recommend Dealer
Yes
Employees Worked With
Duane Hall
Aug 05, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We truly appreciate your appreciate and we wish you many happy miles. Please give us a call at 706-256-6100 should you have any questions, comments, or concerns.

August 03, 2020

I am very pleased with the exceptional customer centered experience provided by Rick Gilbert and Mercedes Benz of Columbus, GA. I would highly recommend this dealership! More

by SCROGGINSDIANA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review! We'll be sure to let Rick know to keep up the good work. We appreciate your business. Please reach out to us if you ever need anything.

July 31, 2020

Malcolm Waller was great! He got my deal done over the phone. I’m trying to get another car from him right now. The entire staff were a pleasure to deal with. I’d recommend them highly. More

by msherlock1013
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience and we appreciate your business. We'll be sure to tell Malcolm to keep up the good work. We aim to please. Wishing you many happy miles!

July 31, 2020

Excellent service Josh is very professional and help me with the process very well, he worked with me during the whole process and it was easy and smooth, no stress at More

by aaron54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. Our goal is to make the car buying process as easy as possible. We want you as a customer to feel comfortable so you can choose the best vehicle for you. If you ever need anything, please give us a call at 706-256-6100.

July 29, 2020

I worked with Bob & Debi and they're absolutely amazing! The process was smooth & easy! Not only was he patient with my decision making he took care of all the paperwork before I came in to pick up my brand More

by LaTasha LeFlore
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Jul 31, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review, LaTasha. We strive to provide an exceptional experience each and every time. We believe a customer should feel comfortable in order to make the best decision. Please give us a call if you have any questions, comments, or concerns. Safe travels!

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