Mercedes-Benz of Columbus

Malcom is the best!! I have bought a lot of cars in my lifetime and never had a salesman as wonderful as him. He was very knowledgeable about the car and it’s features and I truly enjoyed my experience an lifetime and never had a salesman as wonderful as him. He was very knowledgeable about the car and it’s features and I truly enjoyed my experience and have already recommended him to others. More

I love this dealership because if you have a appointment they are always prepared to begin service and dies a great job on top of that. they are always prepared to begin service and dies a great job on top of that. More

I really appreciate the awesome customer service provided by the Columbus MB folks. Tyler was very courteous, Lizzy is always helpful and I will continue to use their service dept! by the Columbus MB folks. Tyler was very courteous, Lizzy is always helpful and I will continue to use their service dept! More

Great staff. Friendly, professional, efficient. Staff stayed late to complete the sale. They worked well as a team. Very knowledgeable about the process and the vehicles stayed late to complete the sale. They worked well as a team. Very knowledgeable about the process and the vehicles More

Good treatment from staff. Ashley was very professional; helped immensely with out of state tag paperwork. Not sure why I have to write twenty five words 😆 helped immensely with out of state tag paperwork. Not sure why I have to write twenty five words 😆 More

The dealership is in a convenient location and the customer service in the Service Department is fantastic. They explain everything in detail, answer all questions and concerns and they are all incred customer service in the Service Department is fantastic. They explain everything in detail, answer all questions and concerns and they are all incredibly friendly. Thank you for the chance to tell you how satisfied we are to go to your dealership for all our maintenance needs. More

My husband and I reviewed a GMC Yukon XL Denali on the user website. We did the online application and within the hour Joshua reaches out to us. This entire experience was super quick and easy. Josh made user website. We did the online application and within the hour Joshua reaches out to us. This entire experience was super quick and easy. Josh made sure that our vehicle was completely inspected and even took initiative to replace a sensor that may have faltered in the near further. He was very honest and helpful! Thank you so much and we love our truck! More

The support and assistance my wife and I received was professional, courteous, and friendly. Given the current Corona Virus national emergency they took all precautions yet gave personal support and we professional, courteous, and friendly. Given the current Corona Virus national emergency they took all precautions yet gave personal support and we love the vehicle. More

Everyone is always exceptionally helpful when we visit this dealership. It does not matter if you're making a purchase from a specific rep, everyone shows genuine appreciation that you've chosen to shop a this dealership. It does not matter if you're making a purchase from a specific rep, everyone shows genuine appreciation that you've chosen to shop at that location. Josh was our sales representative, and I must acknowledge how important it was to us to get the correct vehicle. Once again, Josh did not disappoint, he found exactly what we wanted and delivered ahead of schedule. The Zurich Shield Paint Protection applied to the vehicle will certainly protect the exterior paint. Tony did a great job. Extremely happy with our latest purchase. Thank you so much Josh. JOSH ROCKS!!!!! More

It’s impossible not to question the integrity of a It’s impossible not to question the integrity of a dealership when nothing is being offered to provide actual help. The only thing I’ve gotten in It’s impossible not to question the integrity of a dealership when nothing is being offered to provide actual help. The only thing I’ve gotten in return from the dealer is: “ hopefully the other dealer can figure out the issue. Might be the cpu.” I bought a 2019 G wagon with 1k miles. I have owned the car for 20 days without being able to enjoy it for a single day. Mercedes still have not been able to figure out the fix. Nothing works on command console and there is no sound system or off road options. so all the features don’t work. I now own one of the most expensive and luxurious Mercedes but it doesn’t have any working features or even a sound system. No one has reached out to me to offer to buy it back or pay me per diem on the time it took to get the car fixed. This car not only cost me a ton of money but now it’s costing me my precious time. I feel like I was sold a broken car and they left me to deal with the mystery issue they couldn’t solve. Maybe if I actually get help my mind would change but as it stands they are just waiting for the problem to disappear. This whole thing has been nothing but stressful. More