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Mercedes-Benz of Columbus

Columbus, GA

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,499 reviews

October 06, 2020

I have been a customer of this business for quite a few years and they have always been exceptional in everything, service and sales. Always courteous and helpful. Could not ask for better service than the More

by CRNCCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Oct 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your kind words! Our Sales and Service departments work hard to make sure our customers are satisfied. We appreciate your business and we can't wait to see you again. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

October 06, 2020

Mercedes national (USA) sent correspondence by mail to contact local dealer and schedule maintenance for airbag recall. Inquiry on update for a 7 year recall, (airbag system) Identified no documentation More

by CUTTERSEDGE_2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall name of representative
Oct 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback, Please contact General Manager, Nadie Martin, at 706-256-6100 so we can get your name and number. We'd love to help you.

October 02, 2020

Tyler was very professional. All issues were addressed promptly and courteously. While I didn't choose to have the services offered at that time, I am able to plan judiciously. More

by gsruffsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Oct 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We'll be sure to let Tyler know to keep up the good work. Give us a call at 706-256-6100 if you need anything in the meantime. Safe travels!

September 30, 2020

This was the fastest ever going in and out of a dealership with buying was under a hour and we was done great work guys. More

by mcfly12b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Oct 01, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We pride ourselves on providing an easy and painless car-buying experience for our customers. We appreciate your business and wish you safe travels. Give us a call at 706-256-6100 if you need anything in the meantime.

September 30, 2020

The team at MB of Columbus never fails to deliver exceptional service and results. The service team cares about my experience both as a customer and as a person. Highly recommend MB of Columbus. More

by V Korcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Oct 01, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We're happy to hear you were happy with the service you received. We can't wait to see you again. Give us a call at 706-256-6100 if you have any questions, comments, or concerns.

September 29, 2020

Our experience was above the board in every facet of car buying and customer care. Earnest is truly a super person and we were honored to meet this great man! Our months long search for the "perfect" Merced More

by billandashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

Thank you for your five-star rating. We're glad we could assist you in finding your new vehicle. We aim to make the car-buying experience as pleasant and convenient as possible. Welcome to the family. Give us a call at 706-256-6100 if you need anything.

September 29, 2020

Everything about my car buying experience was PERFECT! I communicated with Earnest for several weeks about what I was looking for in my next vehicle. He worked with his team to find me the perfect vehicle a More

by msjnai1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We aim to make the car-buying experience as convenient as possible for our customers. We're glad you're happy with your new AMG GLE 53. Please give your salesperson or the dealership at call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

September 29, 2020

WORK - What I can see, feel & hear sounds great (as always) TIME WILL TELL PRICE - As always MB ain't cheap to maintain - but been driving them since 1980 (300D) and worth the ride! More

by ijsilber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your business and we appreciate you taking the time to write a review. Thanks for being a valued customer and we wish you safe travels in your Mercedes-Benz. Give us a call at 706-256-6100 should you have any questions, comments, or concerns.

September 29, 2020

Love going and receiving service at Mercedes Service is Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place More

by ROSEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your kind words. We love seeing you at the dealership and we look forward to your next visit. If you ever need anything in the meantime, please give us a call at 706-256-6100. We're always here to help.

September 29, 2020

Always great service, when it was determined the car could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have al More

by DSMITH9721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your sharing your experience. We're glad we could provide you with a new vehicle while we worked on yours. We know you still have to get things done while your car is being repaired. Give us a call at 706-256-6100 if you have any questions, comments, or concerns.

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