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Mercedes-Benz of Columbus
Columbus, GA
1,405 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,405 reviews
March 12, 2024
Had a part replaced on my car, left the dealership and had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that he had a problem with his computer last week. This is the second time that I have had to return to the service department because the problem was not corrected. I had waited at least 5 weeks for the part to come in. Love Rchelle and Hailey!!! I am just not used to having things corrected the first time. More
by PAT45
Verified Customer
Helpful March 12, 2024
Always my go to Mercedes dealership! So nice and attentive to all my needs! Thanks guys! So nice and attentive to all my needs! Thanks guys! More
by raevenfinch
Employees Worked With
March 11, 2024
The best service experience and department I have ever used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far exceeded the place I have used in the past ( Montgomery). Great experience from the first phone call until I drove off the lot. Thank you for a great maintenance visit. More
by Vera Scott
Employees Worked With
March 09, 2024
Rachelle is the best sales associate there is at the company. She is always a pleasure to work with company. She is always a pleasure to work with More
by senita16
Employees Worked With
March 08, 2024
Rachelle was awesome and always providing great services I love for her to service me when I come to Mercedes . I love for her to service me when I come to Mercedes . More
by senita16
Employees Worked With
March 08, 2024
Service was great. Everyone is always very friendly and service is always performed in a timely manner Everyone is always very friendly and service is always performed in a timely manner More
by SPUD0
Employees Worked With
March 07, 2024
This dealership is doing a great job. From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Colu From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Columbus to be their dealership More
by bendoray
Employees Worked With
March 06, 2024
Malcom helped my wife and I in 2022, and i promised him that I would buy my Mercedes from him. He convinced me to purchase a vehicle, that I was not considering. He has excellent customer service skills, p that I would buy my Mercedes from him. He convinced me to purchase a vehicle, that I was not considering. He has excellent customer service skills, patience, and he went above and beyond to make the deal happen. The car buying experience was the quickest I experience I ever had. More
by rodriguscannon
Employees Worked With
March 06, 2024
The service advisor, Haley, is awesome. She is very customer friendly kept me informed on the progress of my service. She is very customer friendly kept me informed on the progress of my service. More
by BROCK_CHIQUITA
Employees Worked With
March 06, 2024
Trusted people working for the company that are willing to give you the best choices for what would be best for your situation. to give you the best choices for what would be best for your situation. More
by TJONES62
