Mercedes-Benz of Burlington

Chaos, confusion and delays leave me very disappointed with First and foremost, I purchased my CPO vehicle at this dealership, 30 miles out of my way with a local dealership within a mile of me because I was re First and foremost, I purchased my CPO vehicle at this dealership, 30 miles out of my way with a local dealership within a mile of me because I was referred by a friend and investor, and heard the service was outstanding. Unfortunately after my second experience there and many headaches I most likely will not return. Not only was I sold a vehicle with an issue, it was not resolved in a timely, smooth, fashion, my car was returned filthy. More

Numerous Up Keep Services This place is incredible right from the moment you get there until you leave they treat you with respect. It has been a pleasure to bring my SUV ther This place is incredible right from the moment you get there until you leave they treat you with respect. It has been a pleasure to bring my SUV there every time I need anything done to it. I got a full detail there a month ago or so and the car looked better than when I originally bought it. I couldn't believe it. Very Impressive. More

Smooth Service Brought my car in for maintenance. Scheduling is great, everyone is professional and schedule times are convenient without needing to book too far out Brought my car in for maintenance. Scheduling is great, everyone is professional and schedule times are convenient without needing to book too far out. Dropping the car is simple and well organized. Jim C. was prepared, clear and a pleasure to work with. Kim made leaving in a loaner comparable to what I was dropping just as simple. Service pricing (I think) may be even better than what I pay for my Volvo at the Volvo dealership. And my car is returned shiny and clean. Thanks for getting the cheese-its and dug out dirt out of the back seat area! If you choose to stay while they work on your vehicle, there is enough comfort and a barista to get you through your wait. Can't see why I would go anywhere else! More

Spectacular Service The service department at Mercedes-Benz of Burlington is great. They are very friendly, helpful and focused on customer service. Car is always washed The service department at Mercedes-Benz of Burlington is great. They are very friendly, helpful and focused on customer service. Car is always washed and vacuumed when it is returned. More

Trade in my GL 2016 to a GLE 350 Nice place, nice people, nice cars. Beautiful facility, personalized service. Excellent coffee. Clear, clear, welcoming. Would strongly recommend. Doi Nice place, nice people, nice cars. Beautiful facility, personalized service. Excellent coffee. Clear, clear, welcoming. Would strongly recommend. Doing deals with them since they opened. More

Exceptional Sevice Jennifer and all staff members are very professional , efficient and extremely helpful, Every service visit everyone has gone above and beyond to mak Jennifer and all staff members are very professional , efficient and extremely helpful, Every service visit everyone has gone above and beyond to make sure my experience is exceptional More

Very friendly staff! And very professional Brought the car for service-parts were ordered-they had a loaner car for me ready-fixed the problem promptly !!great overall ! Will recommend this dea Brought the car for service-parts were ordered-they had a loaner car for me ready-fixed the problem promptly !!great overall ! Will recommend this dealer More

Outstanding service First time buyer at dealership and Chris made the entire process enjoyable and frictionless. Chris handled a shipping delay by MB professionally and First time buyer at dealership and Chris made the entire process enjoyable and frictionless. Chris handled a shipping delay by MB professionally and always put the customer first. Would recommend this team and dealer. More

Service Friendly and helpful staff who are committed to the customer's happiness. All staff encountered friendly and helpful. Highly recommend Mercedes-Benz o Friendly and helpful staff who are committed to the customer's happiness. All staff encountered friendly and helpful. Highly recommend Mercedes-Benz of Burlington! Will continue to use MBOB for future service needs. Always accommodating. More