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Mercedes-Benz of Burlington

Burlington, MA

4.2
279 Reviews

80 Cambridge St

Burlington, MA

01803

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Showing 279 reviews

May 15, 2018

Another level of care at Mercedes-Benz of Burlington I found my next car on the MBOB website. I called to ask about it's availability. Fortunately for me, it was available. I connected with Michael Toppi More

by MDBENJ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL TOPPING
May 13, 2018

Mike Topping was absolutely exceptional Mike stopping took care of every small detail and put our minds at ease. He is responsive, professional and concerned that optimal customer service i More

by GSD02420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL TOPPING
May 11, 2018

Finest salesman Been with TJ for years-a perfect gentleman in every aspect. A professional businessman and yet giving you his personal touch. Never have I been dis More

by PFAB62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TILAK JAYASEKERA
May 09, 2018

Amazing Experience By far the best Mercedes dealership. Everyone is so attentive and professional. The Burlington location is very modern and clean looking. There is not More

by INDIRATHAHIRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE BAKER, LEONARD BELLACICCO
May 09, 2018

THE CREW = TOP SHELF ,,ANDREW AND TJ AND THE REST From start to finish Mercedes of Burlington treated me right from the start to the finish. From having my financing in place to picking up my AMG-GTS More

by Tailored Tax Centers Inc. Eric Weinstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TILAK JAYASEKERA, Andrea Caraffa
May 09, 2018

Great MB service center Great courtesy applied, true meaning of customer service. Steve is very professional and handles all your service needs with a breeze. I have a long M More

by ANGENOIR110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
May 08, 2018

Great service however I still have one outstanding item I had a reading light issue that I reported twice, it still hasn’t been fixed. First time I was told that it is working but it wasn’t. Second time I w More

by SUNIL_WORLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALI KOOROS, JAMES CARFAGNO
May 08, 2018 -

Mercedes-Benz of Burlington responded

Thank you for bringing this to our attention. Please contact us at your earliest convenience to reach a resolution. We appreciate your business and would like an opportunity to make things right. -Tim Martino, Managing Partner, tim@mbob.com

May 08, 2018

Recall service Excellent service. Very pleasant waiting area. Steven continually kept me updated. Burlington Mercedes service is far superior to the Mercedes service More

by JFREMAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
May 08, 2018

Great to work with! Very smooth process. Car was even delivered! Great experience. Both Tim and Charles were professional and answered all of my questions. I was very hap More

by NPALEOLOGOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMOTHY MARTINO, CHARLES CLIFFORD
May 08, 2018

Chaos, confusion and delays leave me very disappointed with First and foremost, I purchased my CPO vehicle at this dealership, 30 miles out of my way with a local dealership within a mile of me because I was re More

by PBASSO88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LEONARD BELLACICCO, JAMES CARFAGNO
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