Mercedes-Benz of Burlington
Burlington, MA
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Another level of care at Mercedes-Benz of Burlington I found my next car on the MBOB website. I called to ask about it's availability. Fortunately for me, it was available. I connected with Michael Toppi I found my next car on the MBOB website. I called to ask about it's availability. Fortunately for me, it was available. I connected with Michael Topping. He arranged a convenient time for me to come check it out. The car was ready when I arrived. We had a chat, took a drive and chatted some more. Michael was accommodating. Once we were close to a deal, Michael made sure I have all the info I would need. Purchased on 5/12 More
Mike Topping was absolutely exceptional Mike stopping took care of every small detail and put our minds at ease. He is responsive, professional and concerned that optimal customer service i Mike stopping took care of every small detail and put our minds at ease. He is responsive, professional and concerned that optimal customer service is paramount. He is knowledgeable about the cars and has the patience of a saint. He is calm, even tempered and makes the customer feel confident with their purchase! More
Finest salesman Been with TJ for years-a perfect gentleman in every aspect. A professional businessman and yet giving you his personal touch. Never have I been dis Been with TJ for years-a perfect gentleman in every aspect. A professional businessman and yet giving you his personal touch. Never have I been disappointed working without TJ. More
Amazing Experience By far the best Mercedes dealership. Everyone is so attentive and professional. The Burlington location is very modern and clean looking. There is not By far the best Mercedes dealership. Everyone is so attentive and professional. The Burlington location is very modern and clean looking. There is nothing not to love about the service! Thank you all!! More
THE CREW = TOP SHELF ,,ANDREW AND TJ AND THE REST From start to finish Mercedes of Burlington treated me right from the start to the finish. From having my financing in place to picking up my AMG-GTS From start to finish Mercedes of Burlington treated me right from the start to the finish. From having my financing in place to picking up my AMG-GTS along with trading in a high end ride which they appraised prior to my arrival with a few pictures and a VIN #, I would recomend this place to my mother. Their product specialist I think her name was Tori or close, was also prepared for my visit to show me the controls and options\ More
Great MB service center Great courtesy applied, true meaning of customer service. Steve is very professional and handles all your service needs with a breeze. I have a long M Great courtesy applied, true meaning of customer service. Steve is very professional and handles all your service needs with a breeze. I have a long MB history with Steve and general dealership atmosphere is the best! More
Great service however I still have one outstanding item I had a reading light issue that I reported twice, it still hasn’t been fixed. First time I was told that it is working but it wasn’t. Second time I w I had a reading light issue that I reported twice, it still hasn’t been fixed. First time I was told that it is working but it wasn’t. Second time I was told we may need more time to look at it. More
Recall service Excellent service. Very pleasant waiting area. Steven continually kept me updated. Burlington Mercedes service is far superior to the Mercedes service Excellent service. Very pleasant waiting area. Steven continually kept me updated. Burlington Mercedes service is far superior to the Mercedes service in Manchester NH. I will never go back to Manchester! More
Great to work with! Very smooth process. Car was even delivered! Great experience. Both Tim and Charles were professional and answered all of my questions. I was very hap Very smooth process. Car was even delivered! Great experience. Both Tim and Charles were professional and answered all of my questions. I was very happy with the service. More
Chaos, confusion and delays leave me very disappointed with First and foremost, I purchased my CPO vehicle at this dealership, 30 miles out of my way with a local dealership within a mile of me because I was re First and foremost, I purchased my CPO vehicle at this dealership, 30 miles out of my way with a local dealership within a mile of me because I was referred by a friend and investor, and heard the service was outstanding. Unfortunately after my second experience there and many headaches I most likely will not return. Not only was I sold a vehicle with an issue, it was not resolved in a timely, smooth, fashion, my car was returned filthy. More