Mercedes-Benz of Burlington

Unsurpassed help to get me just what I wanted I've purchased a lot of cars in the past and the dealership experience has been OK to lousy. This is the first time I can say, as a discerning buyer, I've purchased a lot of cars in the past and the dealership experience has been OK to lousy. This is the first time I can say, as a discerning buyer, that i'm really impressed and pleased with the service I received. They helped me configure the car, kept me apprised of the build and followed up afterwards. You get the impression at every step of the way that they really care. I've never experienced this level of care and attention before and am very thankful for it. As a result, for the first time in 30 years I'm going to look for an opportunity to buy from the same dealership again. Well done Tim and Chris. More

Purchased a 2015 GLK 350, an excellent experience Len Bellacicco was professional, helpful, and guided me through an excellent buying experience. From test drive through financing Len was prompt and Len Bellacicco was professional, helpful, and guided me through an excellent buying experience. From test drive through financing Len was prompt and attentive. No surprises. A beautiful car! More

Smooth,easy going experience. Len was a great sales rep. I would highly recommend him to everyone. No pressure, straight forward and knew his product. Probably the best experience Len was a great sales rep. I would highly recommend him to everyone. No pressure, straight forward and knew his product. Probably the best experience I had purchasing a vehicle. More

Amazing experience - first class all the way Professional, helpful, considerate...everyone here is focused on ensuring the process is as easy and enjoyable as possible. Tim Daly went above an Professional, helpful, considerate...everyone here is focused on ensuring the process is as easy and enjoyable as possible. Tim Daly went above and beyond - couldn’t have asked for a better experience! More

Best buying experience in many years Eddie Giron quickly understood what I wanted, showed me several options, and didn't waste my time. The negotiation was quick and fair. Overall, it w Eddie Giron quickly understood what I wanted, showed me several options, and didn't waste my time. The negotiation was quick and fair. Overall, it was an efficient and pleasant buying experience. I took the car home the same day. Nick did a great job on the delivery. More

Excellent experience buying a GLE350 We had a great experience at this dealership working with Len to purchase a new Mercedes GLE350 suv. He answered all of our questions and we would abs We had a great experience at this dealership working with Len to purchase a new Mercedes GLE350 suv. He answered all of our questions and we would absolutely recommend working with Len! Our experience at this dealership gets an A+ and 10/10 all around! More

Excellent customer service! Mercedes-Benz of Burlington clearly puts customers first, from the time you walk in the door to the time you pick up your vehicle. I have no doubt th Mercedes-Benz of Burlington clearly puts customers first, from the time you walk in the door to the time you pick up your vehicle. I have no doubt that culture of customers first, continues when you become part of the MB family. More

Great experience with a luxury car We were very happy with our overall experience with Mercedes of Burlington. From our no appointment meet and greet with Stephen Martinez to when we to We were very happy with our overall experience with Mercedes of Burlington. From our no appointment meet and greet with Stephen Martinez to when we took delivery of our car. Steve handled our experience from start to finish. We worked with him to find the car we were looking for but in the end ended up building our own. Met with Steve Baker in finance who explained our options,very professional and personable. The staff is all very welcoming down to TJ who was our car concierge to show us how to set up the dashboard etc. he really knows cars. Just took possession of our new car, it’s a work of art. The staff at Burlington were friendly, informative, caring, helpful and listened to our needs. I would recommend them to my friends. Overall a very positive experience. Customer Service was excellent from start to finish. Highly recommend. Can’t go wrong. Thank you Burlington group! includes the courtesy coffee bar staff while you wait. Even after we purchased the car I called for some guidance the next day and still very warm friendly helpful and thank you Eddie. More

great Very nice experience, Eddie was professional and made the leasing of my car an easy process. He found the model in the colors I wanted in another sta Very nice experience, Eddie was professional and made the leasing of my car an easy process. He found the model in the colors I wanted in another state and had it delivered. More

Great Experience . Although we purchased a used vehicle which was not a Mercedes-Benz, we were always treated as if we did. Very good buying experience. Our salesman . Although we purchased a used vehicle which was not a Mercedes-Benz, we were always treated as if we did. Very good buying experience. Our salesman TJ always kept us informed of everything along the way. We would highly recommend the dealership and our salesman, TJ. More