Mercedes-Benz of Burlington
Burlington, MA
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It was fun and easy. they are all super friendly! I found mercedes - benz of burlington through car gurus. I went there to trade my porsche panamera for the 2015 S550 coup. it was so easy and stress f I found mercedes - benz of burlington through car gurus. I went there to trade my porsche panamera for the 2015 S550 coup. it was so easy and stress free. they are so friendly and chatty, it was a pleasurable experience. i have never been so happy spending money in a long time. Tim was my sales consultant and Lenny is His manager. under 2 hours the deal was all set. TIm follows up very well and gets you the best deals. Lenny is the best sales man i have met, so knowledgeable and funny, i will definitely to return to the dealership just to have fun with them. the car i got was perfect, great deal. registration and everything was done in no time. More
Great customer service! Contacted several Mercedes dealerships but Burlington by far had the best customer service and most ammondating dealership I’ve worked with thus far. Contacted several Mercedes dealerships but Burlington by far had the best customer service and most ammondating dealership I’ve worked with thus far. I would Highly recommend MBOB. I had an awesome salesman and the process went extremely smooth. Guy, my salesman made sure all the information was delivered in a timely manner and made the whole process exciting and easy! He stayed in communication throughout the whole process and was very informative. After coming from Mercedes Benz of lynnfield to MBOB I experienced way better customer service here and would come back here again when my lease is up. More
Tim Daley We just purchased our second Mercedes from Tim and MBOB. Tim is a no pressure salesman that helped me find the car I was looking for quickly and at a We just purchased our second Mercedes from Tim and MBOB. Tim is a no pressure salesman that helped me find the car I was looking for quickly and at a fair price. I highly recommend doing business with Tim and MBOB. More
Purchasing a Mercedes Mike Clifford was a pleasure to deal with. He made everything easy. It was the best experience I have ever had purchasing a car. I would highly recomm Mike Clifford was a pleasure to deal with. He made everything easy. It was the best experience I have ever had purchasing a car. I would highly recommend both Mike (Cliff) and MB of Burlington. More
Tim Daley -Very Professional Tim helped me trade in my previous Mercedes for a new Mercedes. Throughout the process he took care of everything. He was quick and understood what I Tim helped me trade in my previous Mercedes for a new Mercedes. Throughout the process he took care of everything. He was quick and understood what I was asking for and made it happen to the best of his ability. Would recommend anyone looking for a Mercedes to give Tim a shout. More
Outstanding service We had an excellent experience. The people are very warm, helpful and courteous. We highly recommend doing business with this dealership. We walked ou We had an excellent experience. The people are very warm, helpful and courteous. We highly recommend doing business with this dealership. We walked out extremely satisfied! More
Amazing experience! I was very impressed by their quick diagnosis that identified the issue other dealers were not able to find out. Also I was so satisfied with their at I was very impressed by their quick diagnosis that identified the issue other dealers were not able to find out. Also I was so satisfied with their attitude showing that they are truely customer centric...Highly recommend MBOB Burlington for the service, because they know how to take care of you before taking care of your car... More
Appreciate all those that were extremely helpful and knowle Thank you for a wonderful introduction to a great company and. Love my car. The efficiency and quality is well represented.. I plan on sharing my expe Thank you for a wonderful introduction to a great company and. Love my car. The efficiency and quality is well represented.. I plan on sharing my experience. I also appreciate the location. More
Dream Team It's been over a decade since there has been a caring Mercedes dealership in the Boston area. Mercedes of Burlington has finally assembled the A-team It's been over a decade since there has been a caring Mercedes dealership in the Boston area. Mercedes of Burlington has finally assembled the A-team of people that I've been looking for, for service, sales, and parts. All the departments work well together , providing seamless service. In the entire organization, I have never had one negative interaction with an employee. The facility is state-of-the-art, spacious, and comfortable. There is a beautiful coffee bar, and even a nail/manicure bar. The dealership is dog-friendly. This location also has the first AMG Performance Center in the country. Dealership events for customers are cool and upscale. They have great social-media accounts on Facebook, Instagram, etc. The service department has the dream team of 16 master technicians - more than any other dealership. Every technician takes the time to go over things with customers and answer any questions. Mark Lipizzi, the shop foreman, Bob Clifton, one of the techs, Steve Bergeron, a service advisor. Stephen Lopes, the service manager the real MVP has made sure every need of mine as been met. Tim Martino, the General? Manager, hasput together a great team and clearly lead by example. The Lyon-Waugh Auto Group is built on giving back to the community, and supporting our community in any way we can. They have great locations for dealerships. Lyon-Waugh personally involved with operations, making sure his customers are cared for and satisfied. Lyon-Waugh has definitely raised the bar for Mercedes dealerships everywhere. Mercedes-Benz of Burlington is the "Best or Nothing"! More
Excellent The very best Sokhom exemplifies the objective of the mission statement. He went beyond expectations to help me. He is knowledgeable and capable. He was prepared fo Sokhom exemplifies the objective of the mission statement. He went beyond expectations to help me. He is knowledgeable and capable. He was prepared for this service call More