Mercedes-Benz of Buckhead

I enjoyed working with Georgia and Emily on purchasing my new car. They were a great team. Emily went above and beyond to fulfill our needs as a family. They were very responsive when we called to make an a new car. They were a great team. Emily went above and beyond to fulfill our needs as a family. They were very responsive when we called to make an appointment. They ordered the add-ons as promised. The car electronic system still has some issues which I am going back in next week to resolve. This is a pain and I don't understand why it could not be fixed the first time. Everyone is very friendly. I do like the sales approach - its not as hard as other car dealerships. We were greeted upon entry of the dealership. More

My recent experience with Mercedes-Benz of Buckhead was impeccable from inception to delivery to my front door! The salesman assisted me in locating the perfect C-class for my son, who is away in college. impeccable from inception to delivery to my front door! The salesman assisted me in locating the perfect C-class for my son, who is away in college. He will be home for Christmas and will be taking it back to school. The staff at Mercedes-Benz of Buckhead is customer-friendly, courteous and knowledgeable of the customer’s needs. The salesman, Philip Black worked diligently in locating a car for my son, as I travel 95% of the time, and didn’t have the time to run from dealer to dealer. I was truly amazed at the C240W, which Philip located and how clean it was. They worked with me on a great price and we sealed the deal! Nonetheless, I appreciate them working with me, as I am very persnickety and detailed-oriented. Overall, I would recommend Mercedes-Benz of Buckhead to my colleagues and friends, and currently, take my E-class there for service and receive great service from staff, when I present. I usually deal with Rick Nuzzo, who provides outstanding service and has excellent customer service skills. Keep up the great work over there everyone! :) More

Mercedes-Benz of Buckhead and Mr. Michael Goggins provided excellent service when I have taken my car in for repairs. I would highly recommend using Michael Goggins as your service consultant. He d provided excellent service when I have taken my car in for repairs. I would highly recommend using Michael Goggins as your service consultant. He does an outstanding job in scheduling your car for repairs and keeping you informed of the necessary repairs that need to be done. The combination of Michael Goggins as your service consultant and Mercedes-Benz of Buckhead puts your mind at ease when you are having repairs done on your car. You know they will be done correctly and on time at a reasonable price. More

John was prompt to respond to my web based inquiry regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick respons regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick response was key to my decision to purchase my new vehicle at Mercedes Buckhead. Once purchased, Christopher Dunn took the time to explain all of the vehicle features which was very helpful. More

From the first visit, I was assured by the Sales Manager, Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances were well represented. My sales representative was extremely kind and helpful, making sure all of my needs were met. Finally, the Finance Manager, Sharon Thompson, had everything in order when I arrived and the process was quick and easy. Lastly, I was very surprised and encouraged by having my initial meeting with the Sales Manager. She made me feel important from the beginning and assured me the dealership was here to help this process go smoothly. It was impressive and an unexpected pleasure. Thank you Mercedes-Benz of Buckhead. More

This is my fifth Mercedes E class and my third dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , and I especially appreciate that he did not try to sell me something I did not want - like a bigger engine or bigger car. George answered all questions with knowledge and presented pros and cons to consider when comparing an suv with a sedan. The whole process was very smooth and the price was as expected. George has followed through by phone and email to check on my experience and remind me to activate my mbrace - which I had surely forgotten to do. I'm happy to find such a good car-shopping and servicing experience close to home, and thanks to Hoo Soo Hong for referring us to George. More

Found CPO vehicle listed on internet. Sent in e-mail inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson work inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson worked with me to finalize the deal. Highly recommend. More

John did an outstanding job assisting me with my E350 purchase. I came in to look at one car that I saw online but bought another one I saw there. John answered ALL my questions on both of the cars. H purchase. I came in to look at one car that I saw online but bought another one I saw there. John answered ALL my questions on both of the cars. He really went over and above assisting me on my purchase. Sharon, in the finance department, had my paperwork done quickly and even made this process painless. Chris, went over indepth, all the specifics of the car-radio, navigation etc. I will still have to review manual but he showed me what it can do-amazing! I am totally satisfied with my experience with your dealership-I would recommend you to others. More

The staff at Mercedes-Benz of Buckhead were totally professional and friendly. I interacted primarily with Mr. William Marbury, Sales. I wasn't prepared to leave with a new car as I was really review professional and friendly. I interacted primarily with Mr. William Marbury, Sales. I wasn't prepared to leave with a new car as I was really reviewing various options. However after working with this highly knowledgeable and accommodating staff, I was convinced that my E350 convertible was the right vehicle for me. Everyone, especially Mr. Marbury was patient and addressed all of my questions. I will strongly recommend this dealership to others! More

Allison was a pleasure to work with and she made the process of buying a new car enjoyable. I would highly recommend her to anyone looking to buy a new Mercedes. We also enjoyed our experience with th process of buying a new car enjoyable. I would highly recommend her to anyone looking to buy a new Mercedes. We also enjoyed our experience with the dealership in general. Buying our new Mercedes involved a trade-in and they gave us what we thought was a fair trade-in value. More