Mercedes-Benz of Buckhead
Atlanta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Spent $1K on a new key fob. When I got home, key did not seem to work. Went back to dealer and they tell me that the new keys don't have auto start. I wouldn't have gotten key i When I got home, key did not seem to work. Went back to dealer and they tell me that the new keys don't have auto start. I wouldn't have gotten key if id known this. Took them 2 hrs to tell me (with an appt). They wouldn't let me return it, so basically I wasted $1,000 and half a day, not including first visit. Not happy at all. More
I called Michael Stokes of Mercedes Benz of Buckhead (Group 1 Auto) at 8pm and he answered the phone. He was already at home and took the time to listen to my automotive needs. When I heard his confiden (Group 1 Auto) at 8pm and he answered the phone. He was already at home and took the time to listen to my automotive needs. When I heard his confidence in being able to work within my budget I knew we were going to be able to reach an agreement. He provided me a transparent quote with no hidden fees and no games. True professional at his craft. Locked in the quote and I met with him that same day to pick up the car. We need more salesmen in this world like him, making the process smooth. He needs to be leading trainings, he humanizes the dealership and his optimism is exactly what brings people in the door. He is an asset to the dealership 1000%. I drove over 330 miles to pick up this vehicle and when i’m in the market again in 1 year and 9 months I will look at Mercedes Benz of Buckhead as my first option. More
Service was prompt, professional and courteous. Service advisor was very knowledgeable, very professional and patient. She answered all of my questions and kept me updated on the progress of the wo Service advisor was very knowledgeable, very professional and patient. She answered all of my questions and kept me updated on the progress of the work performed. More
My experience with Buckhead Mercedes was exceptional. My salesperson was knowledgeable and responsive to my questions before I viewed the car. I would definitely do business with them again and I highly My salesperson was knowledgeable and responsive to my questions before I viewed the car. I would definitely do business with them again and I highly recommend them to anybody looking at a Mercedes. Ok More
Mr. Brinson at Mercedes-Benz of Buckhead was such an outstanding Sales Professional! He was friendly, attentive, honest, well informed about the vehicle we purchased, answered all of our questions thoro outstanding Sales Professional! He was friendly, attentive, honest, well informed about the vehicle we purchased, answered all of our questions thoroughly, which made our buying experience totally enjoyable! More
The overall purchase process with Jason Morton at Mercedes-Benz of Buckhead was great. Jason is and was very patient throughout the entire process and maintained communication with me. He understood Mercedes-Benz of Buckhead was great. Jason is and was very patient throughout the entire process and maintained communication with me. He understood my perspective and where I was coming from and offered several options even after it did not seem like the deal would happen. It was important that I loved the car and I am pleased and very satisfied with my choice. I visited 3 MB dealerships and Jason was the only one that consistently followed up. I will definitely recommend Jason to friends and thanks to him and team, I’m happy with my purchase. I hope to return for my next purchase. More
The entire process of getting service for my car was very smooth. I greeted properly and escorted to my Service Presentative, Mr. Jason King. He took care of everything efficiently on the drop off and pick smooth. I greeted properly and escorted to my Service Presentative, Mr. Jason King. He took care of everything efficiently on the drop off and pick up. More
Mercedes-Benz of Buckhead always do a wonderful job. Picked up my car today. It looked wonderful all clean and detailed service done. Troy my advisor is wonderful. Picked up my car today. It looked wonderful all clean and detailed service done. Troy my advisor is wonderful. More
