Mercedes-Benz of Buckhead

Micahel was a great person to work with. I enjoyed his profesionalism and straight talk. Appreciated not having to endure gamesmanship. This was probaly my least painful car buying experience in years. profesionalism and straight talk. Appreciated not having to endure gamesmanship. This was probaly my least painful car buying experience in years. I would recommend this dealership and will consider the dealer in the future. More

The level of professionalism and genuine care about the consumer is not comparable with any other dealership that I visited during my search for my current new vehicle. William was a wealth of information consumer is not comparable with any other dealership that I visited during my search for my current new vehicle. William was a wealth of information and was very customer service oriented. He wanted to make my "big purchase" as pleasant as possible. I went in with every intention of just window shopping, but the sales team made me an offer I just couldn't refuse. Then after my purchase, William went even further with acquainting me with the dealership,introducing me to members of the service and finance departments. In my past automotive purchase experiences, that is where the contact ended. Not so for Mercedes of Buckhead. Kevin made sure that my other requests were made in a timely fashion and made an appointment that was convenient for me. As well as, followed up with me concerning other things that we discussed. In all, I would recommend Mercedes of Buckhead hands down to any one wishing to purchase from a dealership that cares about its customers. More

Mr. Gardner and the entire staff at Mercedes Benz of Buckhead show great professionlism and knowledge in makeing my experience their one of the best I have ever had in purchashing a vehicle. A very frie Buckhead show great professionlism and knowledge in makeing my experience their one of the best I have ever had in purchashing a vehicle. A very friendly and comfortable enviornment was give at eash venue. Thanks Mr. Gardner and staff. More

Sales transaction was handled smoothly and promptly. Price was fair on new car and good value was provided on trade. All inquiries were handled quickly, efficiently, and all requested information provid Price was fair on new car and good value was provided on trade. All inquiries were handled quickly, efficiently, and all requested information provided. Extensive time spent after purchase explaining the car and all of its features. After sales followup took place and was appreciated. More

I gave Emily all fives because she did a terrific job. Every questioned I anticipated asking she answered before I even asked. She was very knowledgeable and not too pushy. I would defintely recommend her Every questioned I anticipated asking she answered before I even asked. She was very knowledgeable and not too pushy. I would defintely recommend her to anyone looking to buy a new car! I had a wonderful overall experience. More

Again, exceptional service of Mercedes Benz of Buckhead and especially George Kaneiwa. Total appearance of Mercedes Buckhead is special on international level. George Kaneiwa is a trusful person and take and especially George Kaneiwa. Total appearance of Mercedes Buckhead is special on international level. George Kaneiwa is a trusful person and takes customer service serious. After service with our first car was also very good so far. I only can recommend this dealership. More

The sales associates at MB of Buckhead were highly professional, courteous and knowledgeable regarding the vehicles and packages. They patiently showed me several vehicles until I finally decided upon professional, courteous and knowledgeable regarding the vehicles and packages. They patiently showed me several vehicles until I finally decided upon the vehicle that I wanted to purchase. Throughout the process, they treated me like a valued customer. The instant transaction represents the third vehicle that I have obtained from MB of Buckhead, and all of my vehicle servicing has been performed at their service department with Jason King. I am a loyal customer of the dealership because I have always enjoyed excellent customer service there. MB of Buckhead & its sales and service associates should receive official recognition for their impeccable customer service! More

Emily was great. She made the experience quick and easy. She was knowledgeable, responsive, and very helpful in helping me understand various purchase/lease options.. Additionally the delivery and paperwor She was knowledgeable, responsive, and very helpful in helping me understand various purchase/lease options.. Additionally the delivery and paperwork execution were equally expeditious. I will recommend her and the dealership to my friends and colleagues. More

Friendly and knowledgeable sales associate. Mr. Marbury was able to share various options that I had not considered such as financing and pricing. It was a pleasure to work with Mr. Marbury. I also complet was able to share various options that I had not considered such as financing and pricing. It was a pleasure to work with Mr. Marbury. I also completed an online application and an associate contacted me immediately to schedule a vist and followed up with a phone call the day before. Customer service was a plus for choosing this dealership. More

This was a challenging deal as I had a very strong pre-existing 30 year sales relationship/friendship(multiple vehicles) with another local dealer; yet Buckhead Mercedes has been my serrivce dealer si pre-existing 30 year sales relationship/friendship(multiple vehicles) with another local dealer; yet Buckhead Mercedes has been my serrivce dealer since they were founded and Buckhead had the vehicle I was seeking. Additonally my brother is a high line wholesaler in South Florida, thus I am perhaps more than the "average knowledge base" consumer. This made the "deal" less than optimally easy nor highly profitable for MBB/Allison and that tension at times was palpable. All dealers/sales peoplestirve for an easy, profitable quic "burning gas" deal; and this was not true in this transaction. All that as a given, Allison performed admirably and the deal got done. More