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Mercedes-Benz of Buckhead

Atlanta, GA

4.4
821 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 821 reviews

May 03, 2011

My lease on a Lexus was due and I decided to look at several other vehicles, including Mercedes-Benz. I began my search via the internet and John Hiddleson contacted me immediately. When I went to the More

by lmbward
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gardner, John H., John Hiddleson, Will Gardner
May 02, 2011

Michael made the buying experience very efficient and pleasurable. He was very thorough and never pushed any vehicle. He was very transparent in the price negotiations. When I took delivery, he took the More

by Drice27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hirth, Michael Hirth
May 02, 2011

From first greeting, through explanation of car's From first greeting, through explanation of car's features and test drive, and negotiations on purchase details, Will and Jason were exceptionally i More

by kellybarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Will Gardner, Jason Reeves
April 29, 2011

Emilly was great but I'm waiting for Jason's response in reference to selling me a vehicle and within 24 hours my transmission experience problems. I've emailed Emilly and she forwarded my response/proposal More

by vent4214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emilly Stubbs, Jason Reeves
April 27, 2011

Mr. Mangrum was extremely helpful in arranging for the purchase of our car. We were out of town during this transacation and he handled everything. Mr. Mangrum coordinated all aspects of our purchase an More

by dmcswain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Mangrum, Cole Mangrum
April 26, 2011

Natasha did an outstanding job in helping us find the perfect car! We were looking at a couple of different options when arrived and Natasha did a great job showing us the alternatives until we found som More

by verdunforest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha, et al, Natasha Altman
April 20, 2011

I am beyond pleased with my experience dealing with this Mercedes Benz dealership and Mr. Watkins. I am a first time customer to the Mercedes Benz name and am extremely impressed. My parents have both own More

by bigj1024
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Watson, Fred Watkins
Apr 22, 2011 -

Mercedes-Benz of Buckhead responded

Thank you for your kind review. Mr. Watkins is an exemplary employee, and we are very proud to have him here at Mercedes-Benz of Buckhead. Congratulations on your new Mercedes. Sincerely, Adrian Rudik Client Care Manager

April 19, 2011

The entire experience was great. Everone was courteous and went above and beyond. I love the car and the dealership was a great choice. I have had great customer service to follow up via email and phone More

by DARlingOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Tiffany (Sales Manager), David (finance) and Chris Dunn, Tiffany Odom, David Maldonado
April 18, 2011

Cole was very instrumental in my decision to purchase from the dealership. He was very professional in showing the cars and explaining the options in detail. He made the experience very positive in ev More

by RMD2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Mangrum, Cole Mangrum
April 18, 2011

Cole and Emily were very helpful and made our trip to Mercedes Benz enjoyable. They are very familiar with the vehicle that they sold us and answered all questions quickly and efficiently. It was a ple More

by lidiloo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Mangrum, Emily, Cole Mangrum
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