Mercedes-Benz of Buckhead
Atlanta, GA
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My lease on a Lexus was due and I decided to look at several other vehicles, including Mercedes-Benz. I began my search via the internet and John Hiddleson contacted me immediately. When I went to the several other vehicles, including Mercedes-Benz. I began my search via the internet and John Hiddleson contacted me immediately. When I went to the Buckhead dealership, Will Gardner and John Hiddleson were both extremely informative and helpful. Will worked with me and I leased an E350. My experience with the Buckhead dealership, and especially Will, was exceptional. His knowledge and professionalism were greatly appreciated. I hope that my future dealings with them and the service department will be as good an experience. Kind Regards, Linda Ward More
Michael made the buying experience very efficient and pleasurable. He was very thorough and never pushed any vehicle. He was very transparent in the price negotiations. When I took delivery, he took the pleasurable. He was very thorough and never pushed any vehicle. He was very transparent in the price negotiations. When I took delivery, he took the time to explain every detail of the car and answered every question. I never felt rushed and left with confidence that I understood the total operation of the car. More
From first greeting, through explanation of car's From first greeting, through explanation of car's features and test drive, and negotiations on purchase details, Will and Jason were exceptionally i From first greeting, through explanation of car's features and test drive, and negotiations on purchase details, Will and Jason were exceptionally informed, engaged and helpful as we worked towards an agreeable deal. We are pleased with the car, with the financial arrangements, the detailing, and our first few days with the car at home. Our experience with all the personnel and with the dealership has been very positive. More
Emilly was great but I'm waiting for Jason's response in reference to selling me a vehicle and within 24 hours my transmission experience problems. I've emailed Emilly and she forwarded my response/proposal reference to selling me a vehicle and within 24 hours my transmission experience problems. I've emailed Emilly and she forwarded my response/proposal to Jason 24 hours ago, still no response. This is highly unacceptable when dealing with a reputable company. Jason has until COB today to contact before I reach put to Paul Tully for a resolution. More
Mr. Mangrum was extremely helpful in arranging for the purchase of our car. We were out of town during this transacation and he handled everything. Mr. Mangrum coordinated all aspects of our purchase an purchase of our car. We were out of town during this transacation and he handled everything. Mr. Mangrum coordinated all aspects of our purchase and even delivered the car to my office. I would work with Mr. Mangrum again in the future. We look forward to enjoying our new car. More
Natasha did an outstanding job in helping us find the perfect car! We were looking at a couple of different options when arrived and Natasha did a great job showing us the alternatives until we found som perfect car! We were looking at a couple of different options when arrived and Natasha did a great job showing us the alternatives until we found something we both really liked. She was very patient and flexible. More
I am beyond pleased with my experience dealing with this Mercedes Benz dealership and Mr. Watkins. I am a first time customer to the Mercedes Benz name and am extremely impressed. My parents have both own Mercedes Benz dealership and Mr. Watkins. I am a first time customer to the Mercedes Benz name and am extremely impressed. My parents have both owned a Mercedes as well as my grandparents and were 100% right in what to expect from this type of luxury automobile. I worked with one of the employees Mr. Watkins who was extremely knowledgeable in all models and was able to narrow down my choices to exactly fit my need. Everything that Mr. Watkins informed me of was spot on and am definitely going to be recommending this dealership and Mr. Watkins to many of my colleagues and friends. I also will definitely be a returning customer for years down the road. Thank you all for your hard work and making my first experience with Mercedes Benz one I will never forget. Sincerely, Dr. John W Burton Jr More
The entire experience was great. Everone was courteous and went above and beyond. I love the car and the dealership was a great choice. I have had great customer service to follow up via email and phone and went above and beyond. I love the car and the dealership was a great choice. I have had great customer service to follow up via email and phone. Very impressed and would recommend Merecedes as a car and Mercades of Buckhead as a dealership. More
Cole was very instrumental in my decision to purchase from the dealership. He was very professional in showing the cars and explaining the options in detail. He made the experience very positive in ev from the dealership. He was very professional in showing the cars and explaining the options in detail. He made the experience very positive in every way. I found the negotiation easy and fair. I would be very comfortable recommending the dealership to friends and family. More
Cole and Emily were very helpful and made our trip to Mercedes Benz enjoyable. They are very familiar with the vehicle that they sold us and answered all questions quickly and efficiently. It was a ple Mercedes Benz enjoyable. They are very familiar with the vehicle that they sold us and answered all questions quickly and efficiently. It was a pleasure doing business with them and we would deal with Cole and Emilly again when we buy our next vehicle. More