Mercedes-Benz of Buckhead
Atlanta, GA
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Car buying, especially a used vehicle, can admittedly be a bit intimidating to those of us who are not in the business. The staff at MB-Buckhead made this a painless experience...one I dare to say I even a bit intimidating to those of us who are not in the business. The staff at MB-Buckhead made this a painless experience...one I dare to say I even enjoyed! Chad Silla was extremely helpful with answering my car-related inquiries as well as making the negotiating process as honest and comfortable as possible. The detail shop and the gentleman who did the auto-body work (to fix minor imperfections) did an outstanding job. My new/used car looked fabulous when I picked it up. Overall, the MB-Buckhead customer service was just as it should be for any business. I will definitely consider MB-Buckhead for future auto purchases. Thanks! More
All of my questions were answered thoroughly and in a timely manner. All employees were friendly and helpful but always remained extremely professional. I never felt rushed or pressed to make a decisio timely manner. All employees were friendly and helpful but always remained extremely professional. I never felt rushed or pressed to make a decision on a car - this was very important to me. I was very impressed with the amount of time spent on making me familiar with the car and the services available to me as a new customer. More
I had a wonderful experience throughout the entire process. Emily was fantastic! I really enjoyed meeting Paul and everyone took great care of me. I absolutely love my car and I feel like I got a g process. Emily was fantastic! I really enjoyed meeting Paul and everyone took great care of me. I absolutely love my car and I feel like I got a great deal. I will be back for service and I will definitely recommend MB of Buckhead to friends. Thanks for everything. More
Cole is terrific! He was friendly, easy to work with and very knowledgeable. He guided us through the process with ease. It was a most pleasurable car leasing experience and I will certainly recommend Col very knowledgeable. He guided us through the process with ease. It was a most pleasurable car leasing experience and I will certainly recommend Cole to others. The only thing better than Cole in this process was my new E350! More
John is the most professional sales rep I have ever dealt with-this guy is great! I emailed him and told him what I wanted and he delivered. He sold me a car last year and the service was great-again, a gr with-this guy is great! I emailed him and told him what I wanted and he delivered. He sold me a car last year and the service was great-again, a great experience. I would highly recommend this dealership to anyone. More
Several things that we were told about the car turned out to be false. We were told the car had parking sensors, but it does not. It has a back-up camera but no parking sensors. In addition, I was told th to be false. We were told the car had parking sensors, but it does not. It has a back-up camera but no parking sensors. In addition, I was told that Maddie was approved for the loan but at a higher interest rate, but I am the primary on the car. If the price of the car was not very good, there is not a chance I would have done business with Natasha. I will never buy nor recommend anyone buying a car from her, as I believe she is unethical. She misled us several times. More
Outstanding Salesmanship & courtesy. Great job in Outstanding Salesmanship & courtesy. Great job in teaching the command system. Salesman fully aware of all the E 350's functions. Car was in perfec Outstanding Salesmanship & courtesy. Great job in teaching the command system. Salesman fully aware of all the E 350's functions. Car was in perfect condition. The dealership , itself, is an amazing place with Cafe and service dept. I've also ordered another Mercedes from this dealership. More
Great customer service and low stress sales pitch.Friendly and helpful staff. Great display in showroom. also like the indoor inventory of vehicles. The sales person made every attempt at makin pitch.Friendly and helpful staff. Great display in showroom. also like the indoor inventory of vehicles. The sales person made every attempt at making us as comfortable as possible. The dealership is also kids friendly. More
It was a very pleasant experience to make our deal with the very knowledgeable Mr. Galassini. He greeted us the moment we arrived with a friendly and personable attitude. He explained in detail the functio the very knowledgeable Mr. Galassini. He greeted us the moment we arrived with a friendly and personable attitude. He explained in detail the functions of the new car. We look forward to seeing him on our next visit. More
Michael was very knowledgeable about all the models we test-drove. He was very helpful and knew the answers to my questions regarding financing. We were able to have lunch while they prepared our new ML test-drove. He was very helpful and knew the answers to my questions regarding financing. We were able to have lunch while they prepared our new ML350 as Mercedes of Buckhead has a cafe on site. Lastly, Michael went over in detail all of the features at time of delivery. More