
Mercedes-Benz of Buckhead
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 821 reviews
The experience was excellent! Carol was very thorough with the sale and the negotiation went well. The service has also continued to be top notch especially when I have brought in my car for a car wash. with the sale and the negotiation went well. The service has also continued to be top notch especially when I have brought in my car for a car wash. More
Natasha was friendly, welcoming and collaborative to work with. I went to other Mercedes dealerships as well and compared them with the personalized service from Natasha which eventually resulted in my buyin with. I went to other Mercedes dealerships as well and compared them with the personalized service from Natasha which eventually resulted in my buying a new vehicle from Mercedes of Buckhead. More
After visiting several other dealers and going through the negotiation process several times, I came to Mercedes Buckhead with a pretty good idea about the specific make and price I thought was fair. Work the negotiation process several times, I came to Mercedes Buckhead with a pretty good idea about the specific make and price I thought was fair. Working in Marc was a pleasant, fair and honest experience. It was a welcomed contrast to my previous experience with buying a car several years ago at another dealer. I would highly recommend my sales representative and Mercedes Buckhead. More
We found Mercedes Benz of Buckhead to be very professional in their sales approach and that is what drew us back to the dealership for business. professional in their sales approach and that is what drew us back to the dealership for business. More
Third vehicle purchased from Buckhead Mercedes. Wouldn't go anywhere else. Fred Watkins and Jason Reeves are wonderful ambassadors of the dealership. Their customer service was unparalleled. go anywhere else. Fred Watkins and Jason Reeves are wonderful ambassadors of the dealership. Their customer service was unparalleled. More
Darnell was great... I did not come in expecting to purchase a car... But I did leave with one, which says something about Darnell's ability to sell. He was a pleasure to work with and did a fabulous j purchase a car... But I did leave with one, which says something about Darnell's ability to sell. He was a pleasure to work with and did a fabulous job following up with me after my purchase. Michael and the rest of his service team were also a great help. I appreciated Jason the manager taking the time to explain to me the electrical malfunction of the vehicle I had just purchased. Thanks gentlemen! More
service and customer support was great. it took about two to two and half hours from when i walked in until i left the dealership with the car. to two and half hours from when i walked in until i left the dealership with the car. More
Straight foward, very informed about car, knew my interests and addressed concerns. Very respectful of my time and made this purchase a pleasant experience. Would highly recommend Phil to others. interests and addressed concerns. Very respectful of my time and made this purchase a pleasant experience. Would highly recommend Phil to others. More
The facility is great - there is adequate space to relax and have refreshments/meals. The Black card offering, although expensive, does create a simple approach to make the dealership available and welcomin and have refreshments/meals. The Black card offering, although expensive, does create a simple approach to make the dealership available and welcoming. The eventual price was good and as this is our fourth Mercedes that we have purchased from Mercedes Benz of Buckhead, it does speak to your service and our loyalty. More
We drove in from South Carolina to look at several cars in Atlanta. Mercedes of Buckhead was our first stop. There was no need to look further. Natasha met us at the door and from that moment forward it wa in Atlanta. Mercedes of Buckhead was our first stop. There was no need to look further. Natasha met us at the door and from that moment forward it was the most wonderful experience either of us have ever had buying a car. We were delighted with Natasha's extensive knowledge of the car and the company. She answered questions we did not even think to ask. We learned more about Mercedes from her in an hour than we had learned in weeks reviewing on the internet. One of our goals was have the ability to have our new certified pre-owned car serviced at our local dealership. After experiencing the 5 star customer service at Mercedes of Buckhead we will most likely make the drive back for all of our service needs. All though the lobby was full of customers probably spending more money than us, we felt like we were the most important customers there. What a wonderful special moment it was. We are thrilled to be a Mercedes Owner and a Mercedes of Bucked customer for life. I will and have referred friends to Mercedes of Buckhead. More