
Mercedes-Benz of Buckhead
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 821 reviews
Best sales experience I've ever had. The sales staff and management were prepared and organized. This was a stress free experience that was very efficient. management were prepared and organized. This was a stress free experience that was very efficient. More
I really enjoyed my experience buying and learning about my new car. Everyone from sales to service to tec support was excellent and helpful. I will be a customer for life if things continue going this well my new car. Everyone from sales to service to tec support was excellent and helpful. I will be a customer for life if things continue going this well! More
Ronnie was extremely knowledgable and friendly. I knew what i wanted when is went to the showroom. I told him what I was looking for and he went right to work finding it for me. He listened to my wants an what i wanted when is went to the showroom. I told him what I was looking for and he went right to work finding it for me. He listened to my wants and remembered everthing. I was in a hurry the first time I went. I was there about 20 minutes. After I left, I was emailed a discription and quote. I went back and tweaked the order and then it was done. I needed the car to go out of town quickly and he got it to me in plenty of time. He made everything very easy. I will go there for service and when I need a new car. Debbie merlino More
Very pleasant experience from my very first contact. Russell was very helpful in answering my questions about the vehicle and expected service costs, as well as helping meet my desired price target for Russell was very helpful in answering my questions about the vehicle and expected service costs, as well as helping meet my desired price target for the vehicle. My experience in the Finance department was also very pleasant, with a complete explanation of the financials and various options available to me as a new customer. More
My experience was delightful. The sales associate was very helpful and knowledgable. Only drawback was that a pricing program was not available for 2013 models at the time of my transaction. Felt this sh very helpful and knowledgable. Only drawback was that a pricing program was not available for 2013 models at the time of my transaction. Felt this should be available when the models arrive at the dealership. More
excellent experience!! This is my 2 second car from MB of Buckhead! Service is excellent at this dealership also- Phil is very professional and understands the customers needs and wants. Buckhead! Service is excellent at this dealership also- Phil is very professional and understands the customers needs and wants. More
A good friend of mine recommended Michael Hirth the and I am so glad that I went to see him. When he called me back, I was actually at BMW dealership to buy a BMW. He sounded so honest and convincing that I am so glad that I went to see him. When he called me back, I was actually at BMW dealership to buy a BMW. He sounded so honest and convincing that I felt I needed to put purchasing of the BMW on hold and going to meet with Michael. Michael honored what he promised on the phone. Unlike the BMW agent, Michael did not play any games and made a very pleasant buying experience for me. I hate to make comparison and bash BMW dealership, but the atmosphere and friendliness of Buckhead Mercedes and the BMW was like day and night. As soon as I walked in Buckhead Mercedes, I felt welcomed until I left with my new Mercedes. I also purchased, the black card for unlimited wash and free lunch. I have used it only twice and have really enjoyed it and loving it so far. I hope to have this pleasant experience with Buckhead Service Department when the time comes for repair. I also, would like to acknowledege true professionalism of the Finance Manger and the gentlemen who gave me bunch of instructions regarding the gadgets in the car. More
Russell was a pleasure to work with. He made the whole process easy and incredibly efficient. Some dealers can be very challenging to work with, particularly when negotiating price. My experience with process easy and incredibly efficient. Some dealers can be very challenging to work with, particularly when negotiating price. My experience with Russell and Mercedes of Buckhead was great! More
Natasha is friendly, knowledgable, curteous and to the point. She is a very good salesperson, with just the right amount of forcefulness. This is our 3rd new car purchase from Natasha and we will recomme point. She is a very good salesperson, with just the right amount of forcefulness. This is our 3rd new car purchase from Natasha and we will recommend others to her. More
Cole made the buying process extremely easy and was very receptive to my budget so we could make a deal. The dealership offers great service packages and is very committed to ensuring they receive repeat/r receptive to my budget so we could make a deal. The dealership offers great service packages and is very committed to ensuring they receive repeat/referral business from their customers. My certified pre-owned car came in great condition with the only area lacking being the cosmetic condition of the paint in some places. All in all I am satisfied with my purchase and would highly recommend both Cole and MB of Buckhead More