Mercedes-Benz of Buckhead

I am very happy with my new car! It's my 1st Mercedes. I am very happy with my new car! It's my 1st Mercedes. Looking forward to all the perks at buckhead Mercedes. What else can I say? I am very happy with my new car! It's my 1st Mercedes. Looking forward to all the perks at buckhead Mercedes. What else can I say? More

I felt at home with the attention to detail and service provided, i'll be bringing family to buy their cars if i can get a better discount provided, i'll be bringing family to buy their cars if i can get a better discount More

This is my 4th Mercedes Benz and my 3rd from Mercedes Benz of Buckhead and every purchase or lease from this dealership has been an absolute pleasure. I worked with Rob Wanderman who I had worked with i Benz of Buckhead and every purchase or lease from this dealership has been an absolute pleasure. I worked with Rob Wanderman who I had worked with in the past from another dealership and this experience was truly a treat. I had a very specific wish list for the car that I wanted and Rob made it happen with the help of Nik Milis as well. Rob was extremely patient, kind, not high pressure, was willing to do what it took to make this deal happen. They did not have the car that I wanted in stock but Rob was able to locate one with all of the things on my wish list and have it shipped to Mercedes of Buckhead. He called me daily (sometimes several times a day) to let me know the status of the arrival. When I picked up my car on Monday the 19th, it was spotlessly clean and meticulously detailed. Rob took the time to go over the car inch by inch to assure that I was happy with the car and all of its features. Nik was instrumental in making sure the car was sent into PDI first thing Monday morning so that I could pick it up that afternoon. This experience was one of the best yet. If you are looking for a great sales person that will not high pressure you, make you feel like he is completely focused on your needs, Rob Wanderman is the person you need to ask for. I highly recommend MBB as well as Rob Wanderman and Nik Milis, this was an overall complete pleasure purchase. Thank you. Jim S More

Richard Kelley was immediately friendly and professional when we first visited the showroom. He put us in the cars we were looking at and easily answered all of our questions about the cars and their avail when we first visited the showroom. He put us in the cars we were looking at and easily answered all of our questions about the cars and their availability. He has a great knowledge of the Mercedes products and he is honest. Richard listens well and we felt no pressure at any point in time to make a decision before we were ready. His follow up was well timed and non- intrusive. He was able to put us in the car we wanted, when we wanted it, at the price we wanted to pay! Richard is a true professional representing the Mercedes name well. We appreciate his style in manner and dress. The Showroom is beautiful, well lit and easy to navigate. The cafe is relaxing and we were thankful for the TV on Saturday afternoon during football season! Every employee we encountered was helpful and friendly. We look forward to a continuing relationship with Mercedes-Benz of Buckhead and will be happy to recommend Richard and the dealership to everyone. More

The comments above are not intended as review of Scott,but the dealership. You dealership is very impressive and professional as would be expected of Mercedes. One minor irritation was Scott did Scott,but the dealership. You dealership is very impressive and professional as would be expected of Mercedes. One minor irritation was Scott did not have his own office and we were seated in another sales person's cubical. I am aware that Scott is relative new, If he is dealing with customers, he should be provided the necessary tools and facilities as any other employee. Another irritation was the length of time we had to wait to be called in to complete the required paper work.We waited at least 45 minutes.I think this part could be handled a little bit different to at least keep the customer advised of the length of delay. This was our second visit to the dealership. You did not have exactly what we were looking for. After visiting with Scott, he was aware of the car we were looking to purchase. Within a short time, he contacted us regarding a E350 you had gotten in. The only date we come look at it was Scott's day off. However, he came in and it was exactly what we wanted More

Very professional dealership and Sales Person Carol Davis. Sales Person was very knowledgable and finance director went over the paper work very patiently and explained it as well. Davis. Sales Person was very knowledgable and finance director went over the paper work very patiently and explained it as well. More

John and the staff at Mercedes-Benz Buckhead made this my best car shopping experience ever. I appreciated the professionalism, courtesy, and him listening to my needs. He gave me options and opportunities t best car shopping experience ever. I appreciated the professionalism, courtesy, and him listening to my needs. He gave me options and opportunities to make the decision that worked best for me. I drove from Birmingham to come to MB-Buckhead and I am glad I made the choice. This is my dealership for the rest of my car purchases and I will definitely recommend John to my friends and colleagues. More

Richard definitely made my experience at the Mercedes Benz of Buckhead a pleasant one. Not only was he incredibly patient and knowledgeable, but he listened to what I was looking for and strived to excee Benz of Buckhead a pleasant one. Not only was he incredibly patient and knowledgeable, but he listened to what I was looking for and strived to exceed my expectations. It was refreshing to actually walk into a dealership and not have to deal with a pushy salesman. Instead, I was greeted by a smiling team member who took the time to answer my questions and patiently assist in my search for a vehicle. I would recommend this location to anyone who is interested in receiving excellent customer service! More