
Mercedes-Benz of Buckhead
Atlanta, GA
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Will's calm and low-key manner work well for me. I felt no pressure or anxiety about my purchase. He answered questions competently and was thoughtful in his responses. I walked into the showroom thinkin no pressure or anxiety about my purchase. He answered questions competently and was thoughtful in his responses. I walked into the showroom thinking I would buy a used car, and within less than 2 hours, I had written a check for a new car. I felt very little stress in the entire process. My boyfriend had purchased a car about a month prior to my purchase, and Will was completely honest and forthright about offering me a similar deal that he gave my boyfriend. Will completely bashes the stereotype of the aggressive car saleman. Now that I've had the car for about 3 weeks, I can honestly say that I like it more every time I drive it! I look forward to coming back for service. More
Malcolm took a lot of tine with me in educating m about the vehicles. All the staff that I worked with showed excellent customer service. the vehicles. All the staff that I worked with showed excellent customer service. More
Cole was amazing!!! This was my first exoerience purchasing a luxury automobile and he made everything easy and great. He was extremely knowledgeable! I would totally recomend him and I felt that purchasing a luxury automobile and he made everything easy and great. He was extremely knowledgeable! I would totally recomend him and I felt that he was trustworthy. He is a tremendous asset to your organization and I would specifically refer him to friends. More
Freddie was knowledgeable, friendly and patient. More importantly, he really helped us evaluate the many factors we identified as being important as we tried to decide which car we wanted. When we weren importantly, he really helped us evaluate the many factors we identified as being important as we tried to decide which car we wanted. When we weren't getting the price we wanted, he worked to get the sales manager and us to reach an agreement. My service advisor directed me to Freddie because he felt I would feel comfortable with Freddie. I already knew I'd get great service because of my experience bringing my E550 in for service to my service advisor over the past 3 years. Finally, the Star Elite program sealed the deal. I almost purchased the CLS from a dealership in another state that was willing to sell it for less, but I ultimately stuck with MB of Buckhead because I couldn't get the program if I didn't purchase the car here. More
Absolutely the best car buying experience I have ever had. Phillip Black is the greatest car salesman and ill stake my own reputation own that! had. Phillip Black is the greatest car salesman and ill stake my own reputation own that! More
Overall great purchase experience from first communication through purchase itself. This is what I expect and the treatment every should get when buying a luxury car and it is a model that I wi communication through purchase itself. This is what I expect and the treatment every should get when buying a luxury car and it is a model that I wish more dealerships would follow. More
I did much research on line, on several of the "auto review" sites, and then found Mercedes of Buckhead using AutoTrader. This was a very efficient process, and it was a pleasure to work with Cole. We w review" sites, and then found Mercedes of Buckhead using AutoTrader. This was a very efficient process, and it was a pleasure to work with Cole. We were also "introduced" to the features of our car by one of the dealerships' associates, but I cannot remember her name. But she was also a excellent to work with. More
These gentlemen were thoughtful and kind, never put pressure on our family. They helped us by putting the best deal forward instead of lots of confusing choices. Curtis listened carefully and presented pressure on our family. They helped us by putting the best deal forward instead of lots of confusing choices. Curtis listened carefully and presented the best he had! He went above and beyond by even giving my 90 yo parents a ride home after the sale since I had to hurry to work! Just a great experience! More
Fred was super to work with - he was friendly and informative, with an easy demeanor. My husband and I walked in about a month ago and by chance met with Fred - because of the above and his no press informative, with an easy demeanor. My husband and I walked in about a month ago and by chance met with Fred - because of the above and his no pressure, honest, up-front approach, we returned just last week to make our first Mercedes purchase with Fred. I felt like Fred cared about more than just the sell, but actually cared about my family. More
Marc listened to my requirements and used his experience to find the exact vehicle I was looking for. In fact, the car he found exceeded my expectations. Being a business owner, I appreciate it when a sal to find the exact vehicle I was looking for. In fact, the car he found exceeded my expectations. Being a business owner, I appreciate it when a salesman truly listens to the customer. I wish I had more people like Marc on my team. More