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Mercedes-Benz of Buckhead
Atlanta, GA
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 821 reviews
July 15, 2013
This car buying experience was one of the smoothest that I have ever had. Even though the vehicle I purchased was an older, high mileage SUV, Michael Hirth was still willing to take the time to research th I have ever had. Even though the vehicle I purchased was an older, high mileage SUV, Michael Hirth was still willing to take the time to research the vehicle I was calling about answer questions over the phone so that I was well-informed before taking the time to travel to the dealership. He was also willing to stay late one evening to allow me to view and test drive the vehicle and arranged to have all the paperwork prepared so that the purchase process was fast and smooth. More
by nathanpl
Employees Worked With
Michael Hirth, Jon Paul
July 08, 2013
great experience all around. Carol did an outstanding job getting me into my new car. From financing to car delivery, could not have been a better experience. getting me into my new car. From financing to car delivery, could not have been a better experience. More
by ThomasCornelius
Employees Worked With
Carol Davis, Tiffany Odom
July 08, 2013
the staff we encountered were extremely friendly. John was also very friendly, made us feel right at home. He was very helpful with all of our questions and did follow up with us on several occasions. W was also very friendly, made us feel right at home. He was very helpful with all of our questions and did follow up with us on several occasions. We are still waiting however , for manuals for the vehicle. I have relayed this twice, once to John and once to another person who called from customer service office. Still dont have them? More
by LTCMIKE
Employees Worked With
John Hiddleson
July 07, 2013
This was not only my first experience with Buckhead MB...this E63 is my first Mercedes. It took quite a bit for me to convert after having purchased 6 Lexus vehicles in a row. Quite honestly, I wou MB...this E63 is my first Mercedes. It took quite a bit for me to convert after having purchased 6 Lexus vehicles in a row. Quite honestly, I wouldn't have purchased the vehicle if it wasn't for my salesperson Rob Wanderman. Unlike the stereotypical high-end car salesperson, Rob showed me and my fiance sincere interest in our needs and desires for a new car. I highly recommend him to anyone in the market for a MB. More
by RyanRedmond
Employees Worked With
Robert Wanderman
July 05, 2013
Marty was very helpful with our initial visit. He answered our questions and was knowledgeable about the product. We purchased the car about 10 days later. His followup was very professional and ap answered our questions and was knowledgeable about the product. We purchased the car about 10 days later. His followup was very professional and appropriate. Not pushy, but I didn't go very long without hearing from him. More
by kcool
Employees Worked With
Marty Freeman
July 03, 2013
Great experience. Russell was professional and a joy to work with. The entire staff was supportive and made the buying process hassle free and enjoyable. work with. The entire staff was supportive and made the buying process hassle free and enjoyable. More
by Danoc130
Employees Worked With
Russell Dunn, Russell Dunn
July 02, 2013
Pleasant environment,attentive service and knowledgeable sales associate (Mr.Malcolm M. Mackey),Great incentive offered on purchase price .Timely response to customer questions by Mr.Mackey both by phone a sales associate (Mr.Malcolm M. Mackey),Great incentive offered on purchase price .Timely response to customer questions by Mr.Mackey both by phone and email. More
by drbrown52
Employees Worked With
Malcolm Mackey, Bryan Brazdo
July 02, 2013
They are very helpful and provide exceptional service. They are honest as on what car you can afford, what car you like and find options. This was my second lease and I'm extremely satisfied. They are honest as on what car you can afford, what car you like and find options. This was my second lease and I'm extremely satisfied. More
by Deeni
Employees Worked With
Will Gardner, Bryan Brazdo
July 01, 2013
This was our first visit to a Mercedes dealership. I have to say it was one of the most pleasurable car buying expericence we have ever experienced. An online offer on a CPO C250 brought us into the de have to say it was one of the most pleasurable car buying expericence we have ever experienced. An online offer on a CPO C250 brought us into the dealership just to "shop" as your offer was far better than others we had seen online. We met with Jon Paul and looked at several CPO cars. Jon Paul was extremely helpful, informative and patient in letting us look at different cars and options. He told us all about each vehicle and the options it had and warranty information. We test drove a a few C Classes and also considered an E Class. We were very impressed by Jon Paul's knowledge of the Mercedes Co and it's line of cars. We did not intend on buying a car when we came in and actually had planned on visting another dealership to look also. Jon Paul informed us he could also show us a new 2013 in addition to the CPO. At this point we were very educated on the C250 and knew what we wanted. He worked up comparisions on pricing and financing on the CPO vs new. We asked him to pull around a new C250 so we could look at it. Well, for me it was LOVE at first sight. I knew that was the car for us and my husband agreed!! My husband and I never felt pressured or pushed into buying a car which is great because my husband would have walked out if that was the case. Buying a new car is a major financial purchase for us. We worked with David in the finance department and he was equally as helpful as Jon Paul. Brianna was the final person we met with. She was very helpful and went from bumper to bumper showing us all the techinical buttons and gadgets on our new car. She did a great job too. We are extremely happy with our experience with Mercedez Benz of Buckhead and all it's staff. We will definately purchase from them again and will refer our friends too!! Thank to all, Debbie & Roger Peak More
by rdpeak
Employees Worked With
Brianna, David Maldonado, Jon Paul
June 30, 2013
Mr. Kevin Kane was very nice salesman. I went to Mercedes-Benz of Buckhead with a car in mind. Silver on silver 250 used, Mr. Kane put me in the car of my dreams!! I have never owned a new car! Mr. Mercedes-Benz of Buckhead with a car in mind. Silver on silver 250 used, Mr. Kane put me in the car of my dreams!! I have never owned a new car! Mr. Kane kept me in my price range so I could afford this beautiful new car. I drove off the lot in a brand new C250 AMG loaded. Yes, I will be back and I will highly recommend this dealership to anyone who wants to buy the best car you will ever drive! More
by denisemr271
Employees Worked With
Karleen, Kevin Kane
