
Mercedes-Benz of Buckhead
Atlanta, GA
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The entire team was great and made unbelievable experience, easy process and satisfactory deal. George was very response to all of my inquiries, found the car with the options i wanted and Tiffany experience, easy process and satisfactory deal. George was very response to all of my inquiries, found the car with the options i wanted and Tiffany took the time to explain to me the leasing process, terms and pros and cons. Thank you to both! More
I am very pleased. I am a returning Smart Car buyer and your sales staff earned my business. They got back to me on time and kept following up until they got me back into the dealership and closed the sal your sales staff earned my business. They got back to me on time and kept following up until they got me back into the dealership and closed the sale. The service continued right through the delivery and Evert will always take care of me. More
I saw the vehicle online and then contacted the listed sales person for further information. After being informed the vehicle was still available I went to the Dealership. It was a great experience from b sales person for further information. After being informed the vehicle was still available I went to the Dealership. It was a great experience from beginning to end. Cole was kind, friendly and attentive making it seem like we were friends instead of a customer he just met. From the moment I was in the door everyone I encountered made me feel welcomed! More
This is my second purchase from Mercedes Benz Buckhead and would not go anywhere else! Their service department is the most highly ranked in the nation and for good reason ... they are organized, fast, p and would not go anywhere else! Their service department is the most highly ranked in the nation and for good reason ... they are organized, fast, professional and run like a well-oiled machine. Their sales staff is courteous, informed and a pleasure to deal with. I work with Michael Hirth and he is the absolute best, most professional sales person I have ever dealt with when buying a vehicle. He takes care of his customers from the moment they engage with him, answering questions, responding to concerns and making the buying process a complete pleasure. More
Overall my experience was excellent. John was very quick to work out a deal that was acceptable for both MBoB as well as for me and my wife. Service was fantastic, from being picked up at the airport to si to work out a deal that was acceptable for both MBoB as well as for me and my wife. Service was fantastic, from being picked up at the airport to signing of the papers which were ready at my request upon arrival. The only less than positive experience was that the vehicle was dirty (door seals, under hood, etc) in all places that are not easily washed with a sponge. John was quick to take action, had the vehichle fully detailed and offered a very nice key chain as a token for this inconvenience. I would/will certainly recommend your dealership should we or a friend/family member be in the market for a new or used Mercedes-Benz. Sincerely, Michael Cox More
Michael is terrific. He listened and responded with an Michael is terrific. He listened and responded with an offer that worked for me. He made car buying an enjoyable experience. Which is truly unique. Michael is terrific. He listened and responded with an offer that worked for me. He made car buying an enjoyable experience. Which is truly unique. More
My overall experience with your dealership was excellent. Jon Paul responded to my internet inquiry within minutes. I was completely suprised because he responded on a Sunday evening. From that point, his re Jon Paul responded to my internet inquiry within minutes. I was completely suprised because he responded on a Sunday evening. From that point, his reply to each of my concerns was done within a short period of time. He was friendly, courteous, and professional. David Maldonado was also courteous and professional. He made me feel as if I were conducting business with a friend. His mannerism was easy, and he worked to satisfy my requests. Cole Mangrum assisted me, in the absence of Jon Paul, the following day when I picked up my car. He was also courteous and professional. He covered all the basics of the car, and pointed out the bells and whistles as well. If I were to purchase another car, I would begin my search with you. If any of my friends or associates mention an interest in purchasing a car, I will suggest you. More
Superb Professional with a superb grasp of the business. Very efficient, yet thorough. A+ customer service and attitude! I would highly recommend Carol Davis as well as the other professionals I interfaced Very efficient, yet thorough. A+ customer service and attitude! I would highly recommend Carol Davis as well as the other professionals I interfaced with! More
FANTASTIC SERVICE ALL AROUND. SERVICE WAS PROFESSIONAL EVEN THE FINANCING PROCESS WAS GREAT. I ALSO APPRECIATED THE DETAILED WALK THROUGH OF THE FEATURES OF THE CAR BY THE SALES MAN THAT WORKED WITH RICH EVEN THE FINANCING PROCESS WAS GREAT. I ALSO APPRECIATED THE DETAILED WALK THROUGH OF THE FEATURES OF THE CAR BY THE SALES MAN THAT WORKED WITH RICHARD. More