Mercedes-Benz of Buckhead

Happy:) Carol Davis was awesome!!!!! Her patience and honesty (words not easily used when purchasing a car) enabled me to buy a E350 convertible. She went a Carol Davis was awesome!!!!! Her patience and honesty (words not easily used when purchasing a car) enabled me to buy a E350 convertible. She went above and beyond to make sure that the sale served my best interests. She pays attention to a customer's needs, waded her way through all my particular issues and made it happen. She deserves 5 stars!! More

Elegance & Efficiency I was ever so pleased with the courteous reception I received as well as the efficiency of the financial personnel. The two employees listed below co I was ever so pleased with the courteous reception I received as well as the efficiency of the financial personnel. The two employees listed below complement the elegance of my newly leased C250C to perfection. More

The best in customer service! Carol Davis was exceptional in her service in enabling me to buy a wonderful SLK250. She went above and beyond to make sure that the sale served my be Carol Davis was exceptional in her service in enabling me to buy a wonderful SLK250. She went above and beyond to make sure that the sale served my best interests. She knows the car, pays attention to a customer's needs, waded her way through all my particular issues and made it happen. David Maldonado was outstanding, also and this is the second time I dealt with him. Tiffany also went above and beyond to make this work. I love this particular dealership. I am a loyal buyer because of the fantastic sales and service departments. I have been a Mercedes owner for 14 years because of that and this is my third Mercedes. They always deserve 5 stars!! More

My Expericence Overall my experience with Carol was amazing, she was very detailed, updated me regularly and was always very professional. Best of all she kept her w Overall my experience with Carol was amazing, she was very detailed, updated me regularly and was always very professional. Best of all she kept her word with whatever she said. More

Wonderful Buying Experience from Start to Finish I purchased a 2014 CLA250 and have had the car for a month now, and have loved every minute of owning this car. The car is sleek, fun and every bit o I purchased a 2014 CLA250 and have had the car for a month now, and have loved every minute of owning this car. The car is sleek, fun and every bit of a Mercedes for being the entry level car. Carol Davis was my sales rep and she was a true pleasure to work with. Her knowledge of the brand was great and her guidance in selecting the correct car was invaluable. I hope to be a continued customer of both Mercedes-Benz of Buckhead and Carol Davis the next time I need to purchase a vehicle. More

Passionate Sales Carol Davis was a fantastic sale representative that helped me buy my SLK250. She was very attentive and responded to my questions with information o Carol Davis was a fantastic sale representative that helped me buy my SLK250. She was very attentive and responded to my questions with information or ideas that clearly indicated she cared about my purchase. I came into the dealership near closing, but she never acted like she was in a hurry. She shared my excitement for my purchase and we were able to close the deal on the same day. I had been to 2 other dealers the same day and could not wait to get out and on to the next. I knew when we were about half-way through I would get the car I was wanted! More

Great experience! I am not usually one to write reviews, but my husband and I had a wonderful experience buying a very gently used Mercedes last week from Mercedes Benz I am not usually one to write reviews, but my husband and I had a wonderful experience buying a very gently used Mercedes last week from Mercedes Benz of Buckhead. There was no pressure at all to purchase and we spent quite a bit of time looking at the available inventory- so long in fact that we stayed after closing time. I highly recommend Carol and the team. More

Poor quality product and incomplete service Unfortunately our purchase and service have been anything but smooth. We purchased a 2012 GL450 in October of 2013 and have had the vehicle in the sh Unfortunately our purchase and service have been anything but smooth. We purchased a 2012 GL450 in October of 2013 and have had the vehicle in the shop for more than 30 days of the time we have owned it. Some of this can be attributed to poor quality on the part of Mercedes(3 electrical boards replaced and in 3 times for faulty steering knuckles) and others due to the dealership not identifying and/or repairing the issue(s) on the first attempt. We completely understand that vehicles today are complex and complicated but when you pay as much as you do for a Mercedes the expectations are higher. Our treatment by some of the employees was duragatory. One even said "Kenny Rogers wife is here could you please wait until I'm done with her?". No follow up calls from the salesman after complaining of the issues we've had. I will say that Paul Tully and Jeff Meeker were very responsive when issues were escalated. In the end though, when we asked what could be done to help us be more comfortable with the vehicle, nothing was able to be accomplished. In the end it has been a very disappointing experience with Mercedes and with the dealership and we feel left out in the cold with our purchase. Michael More

Stay far, far away from this dealership. The finance department are crooks, especially David Maldonado. I will never return here for any further vehicle service or purchasing. department are crooks, especially David Maldonado. I will never return here for any further vehicle service or purchasing. More

I visited the showroom without and appointment and Alvin Gomez was assigned to be my sales consultant. Alvin, was professional, courteous, knowledgeable and friendly. He told me all about the car I was in Gomez was assigned to be my sales consultant. Alvin, was professional, courteous, knowledgeable and friendly. He told me all about the car I was interested and treated me like a friend and not just a customer. Although I ended not purchasing a Mercedes, I would highly recommend using Alvin as a sales consultant if you know you are purchasing a Mercedes. More