
Mercedes-Benz of Buckhead
Atlanta, GA
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Great Will return in the future. Service was good. Loaner vehicle was nice. Waiting wasn't too long. Every one was very professional and kind. Thank you Will return in the future. Service was good. Loaner vehicle was nice. Waiting wasn't too long. Every one was very professional and kind. Thank you More
Had a service A2 done. I had had my first 2 services done at a different dealership and was very unhappy with the service advisor I worked with along with the work that was I had had my first 2 services done at a different dealership and was very unhappy with the service advisor I worked with along with the work that was done. I decided to give Mercedes of Buckhead a try instead and I was overall very happy with my experience and the service advisor, Aidan Akins, was excellent! I will be back! More
Exceptional Service This was my first visit to this Location. I just bought the car and Aidan Atkins took time out of his schedule to answer ALL of my question. Including This was my first visit to this Location. I just bought the car and Aidan Atkins took time out of his schedule to answer ALL of my question. Including show me how to work certain things in my car I did not understand. He was very honest and I appreciate him. More
Great as always Thanks Josh as usual. You’re always on time with my service requests. The best service I’ve ever had from any dealership hands down. Thanks Josh as usual. You’re always on time with my service requests. The best service I’ve ever had from any dealership hands down. More
Service B Excellent service, like always. The Mercedes team goes beyond what is required to make their services excel. My car service experience was excellent. Excellent service, like always. The Mercedes team goes beyond what is required to make their services excel. My car service experience was excellent. My service adviser was awesome. More
Awesome Car Leasing Experience My lease was up on my car, so I decided to head over to Mercedes Benz of Buckhead to check out my options. I called ahead and Malcolm Mackey was waiti My lease was up on my car, so I decided to head over to Mercedes Benz of Buckhead to check out my options. I called ahead and Malcolm Mackey was waiting for me. From start to finish, the customer service was exceptional. Malcolm asked me what I wanted in a car, walked me around the lot to show me what was available and then helped me find the right one in their online stock. When my car was delivered, it was more than I was expecting. The process of signing papers and setting up my preferences on the car was easy. Mercedes Benz of Buckhead is the best! More
Michael is the best service manager we have had. Brought my truck in for service. Mike was great it was completed on time. The work was thorough. Rental experience was seamless also. Thanks Mike Brought my truck in for service. Mike was great it was completed on time. The work was thorough. Rental experience was seamless also. Thanks Mike More
Warranty Services The service on my vehicle was done in a timely fashion. I was given a rental until the service was completed. The staff was great to deal with. The The service on my vehicle was done in a timely fashion. I was given a rental until the service was completed. The staff was great to deal with. The only issue I noticed was when I pick up my vehicle it wasn’t washed. Usually when I get my vehicle serviced they always wash it back hand it over to me. Other than that my visit was great. Alvin Gibson More
Excellent service from Malcolm Excellent customer service from Malcolm! He made me feel very comfortable with my purchase! Malcolm was very patient, provided lots of education and d Excellent customer service from Malcolm! He made me feel very comfortable with my purchase! Malcolm was very patient, provided lots of education and did not pressure me! I told him exactly what I wanted and he delivered! Thanks Malcom! More
Great experience at dealership. Mr. Mackey was very warming the minute we walked into the door. He greeted us with a warm smiled and asked how could he help us. Before we sat down at Mr. Mackey was very warming the minute we walked into the door. He greeted us with a warm smiled and asked how could he help us. Before we sat down at his cubicle he offered us coffee, water and said that if we needed to use the restroom they were around the corner. He then went on to ask us what we were interested in seeing or if we had seen it on the internet. He was very helpful in securing that we found the exact vehicle to meet our needs. I would recommend him to anyone looking for a vehicle . He also gave us his personal cell phone number and since we have purchased our vehicle he has called twice to make sure we were ok with our new vehicle and said if we have any problems please call him. More