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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
821 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 821 reviews

October 30, 2019

Expensive but worth it Longtime customer. I’d recommend reaching out to Ben Wheeler. He’s honest and helpful. He knows the brand and is a good communicator. He’s answered a More

by Patrick B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Wheeler
Nov 05, 2019 -

Mercedes-Benz of Buckhead responded

Thanks for sharing your experience with us, Patrick! We pride ourselves on our honest and helpful staff members like Ben, so we are happy to hear you continue to have such positive experiences while working with him. Thank you for continuing to choose Mercedes-Benz of Buckhead, we look forward to working with you again soon!

October 30, 2019

Benjamin Wheeler Ben was excellent in taking care of me with my new vehicle. He has been so helpful with everything. I would recommend Ben for any of your car needs. More

by Ava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Wheeler
Nov 05, 2019 -

Mercedes-Benz of Buckhead responded

That's great to hear, Ava! Ben is a great asset to our team and is always more than happy to help! Thank you for taking the time to leave us a review, hope to see you again soon!

October 30, 2019

Benjamin Wheeler - Best in the Biz Had an amazing experience with Benjamin Wheeler. Going onto my second car from him and would honestly not want to work with anyone else. Super knowled More

by Chad t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Wheeler
Nov 05, 2019 -

Mercedes-Benz of Buckhead responded

Chad, we are happy to see your experience with Ben was worth 5 stars, for the second time! It's great to hear how much you enjoy working with Ben during your car buying process. It's always a pleasure doing business with you and we look forward to seeing you on your next visit!

October 21, 2019

Service - inspection to determine why would engage in drive I waited for over 30 mins for service guy...had to go looking for him. Turns out he was very busy talking w/ someone on the phone w/ problems and apo More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hee Soo Hong, Jason Reeves, David Olson
Oct 23, 2019 -

Mercedes-Benz of Buckhead responded

We are sorry to hear that you waited 30 minutes for a technician, but we are glad to hear that he was able to immediately resolve your situation. We hope to see you again! Thank you!

October 15, 2019

Awesome! Excellent! The staff in place are first rate. I get what I expect, exceptional service from the service advisor and overall a great experience in a More

by Nextlevel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Akins, Denis Bardizbanian
Oct 18, 2019 -

Mercedes-Benz of Buckhead responded

Thank you for the awesome review! We're glad you had a great time with our service department and look forward to working with you again during your next appointment.

September 30, 2019

Mr Morris is a great salesman. He gave great suggestions and I left with the perfect vehicle thanks to his excellent service, patience, and expertise. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Allen Morris, Jewelian Griffith, Grene Baranco
Oct 03, 2019 -

Mercedes-Benz of Buckhead responded

Thank you so much for your review! Allen will be excited to hear that he made your trip so easy and enjoyable. If there is anything else we can do to help you please feel free to reach out!

September 30, 2019

shopping on phone was looking for used 300 with low miles mister tucker was very helpful and patient. did not buy because of distance but have been closer I would have More

by whitney025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael tucker
Oct 03, 2019 -

Mercedes-Benz of Buckhead responded

We really appreciate your review! It's great to hear that Michael was able to make the buying process as easy as possible for you. Thank you for considering Mercedes-Benz of Buckhead, we hope to work with you again!

September 30, 2019

phone call Michael Tucker was extremely patient with my question and concerns, knowing i will not be ready to purchase until my husband return from over seas h More

by Mrs lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tucker
Oct 03, 2019 -

Mercedes-Benz of Buckhead responded

Thank you so much for sharing your review! We will be sure to pass along your kind words about Michael, he will be thrilled to help you into that new car when you are ready. We look forward to seeing you!

September 30, 2019

great visit I wanted a gle 350, none the less, my score was not strong enough to carry a $650 payment, however i was disappointed because i really want that GLE, More

by patty21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tucker
Oct 03, 2019 -

Mercedes-Benz of Buckhead responded

We really appreciate this review! We are glad to hear that Michael was able to offer you a solution, we look forward to helping you into that new GLE. We hope to see you very soon!

September 22, 2019

I am very disappointed ( Service MB Buckhead) I'm very disappointed with the brand and the dealership Mercedes Buckhead! I bought the new Mercedes A 220 at dealership Buckhead, the car is shaking More

by Alexandre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raphaell
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