Mercedes-Benz of Boston - Service Center
Somerville, MA
855 Reviews of Mercedes-Benz of Boston - Service Center
Extremely positive experience with the service associate Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. More
I had a great experience with the service department Michael was just wonderful to work with department Michael was just wonderful to work with More
Always very responsive and thorough service visits. All issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! More
The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More
Always professional and courteous. Jimmy was great! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! More
Excellent service, I feel comfortable driving my car knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. More
My experience with this dealership has been very surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been service surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been serviced by them when the previous owner was on board. My recent experience involved a recall that was handled well. It may have taken a bit longer than I expected but I also observed how busy they were. The extra attention payed to my vehicle and my comfort was extraordinary. More
Best service of any dealer ever. Albert is extraordinary. Whole process was great Whole process was great More
I have been using this dealership since 2004. The vehicle bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been tryin bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been trying to help solve the hiccups, and done successfully. The current advisor Patrick has been working with me and solving the issues with me. I appreciate it very much. Not the least expensive service and maintenance but the most reliable solution in the end. Recommended. More
Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More