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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
856 Reviews

856 Reviews of Mercedes-Benz of Boston - Service Center

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November 04, 2021

Good service and efficiency at the work performance. Good communication I felt thrilled with the service More

by Amauriscruz2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your feedback with us! We appreciate you visiting Mercedes-Benz of Boston and hope to see you again next time!

November 02, 2021

Very helpful delivery of loaner to our home, picking up our car, servicing it and returning to us and recovering loaner. Polite folks. More

by adynner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Nov 02, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind feedback! See you next time at Mercedes-Benz of Boston!

October 31, 2021

The service department at Mercedes Benz of Boston is highly competent, efficient, and courteous. The staff communicates well. More

by ebenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
Nov 02, 2021 -

Mercedes-Benz of Boston responded

Thanks so much for rating Mercedes-Benz of Boston five stars! We're happy you feel confident working with our service team! We'll see you at your next appointment!

October 27, 2021

1. Excellent interpersonal relationships 2. Courteous 1. Excellent interpersonal relationships 2. Courteous service 3. Efficient no nonsense repair and service work More

by Ona
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider
Oct 27, 2021 -

Mercedes-Benz of Boston responded

Thanks so much, Ona! We're happy to hear the Mercedes-Benz of Boston team has earned your five stars! We look forward to seeing you next time!

October 25, 2021

Great service, friendly and efficient. the waiting area is very clean and comfortable, recommend this place. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Mercedes-Benz of Boston responded

Thank you for recommending our facilities, Andy! See you next time at Mercedes-Benz of Boston!

October 25, 2021

Outstanding service! The dealer service, representative, Patrick, is personable and customer responsive. He’s concise and prompt in offering assistance and attentive to detail. THE BEST!! More

by ellennadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Boston responded

Thank you, Ellen! You've made our day with this great five-star review! Patrick and the Mercedes-Benz of Boston team look forward to seeing you next time!

October 24, 2021

Great Service ; Competent and prompt resolution of the issue on handAttracted attention to an additional eminent problem; corrected a recurring issue. More

by Wt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're so glad we could help you out and we hope we can be of service to you again in the future. Take care! - The Mercedes-Benz of Boston Team

October 21, 2021

Great service as always. I often tell friends about how good Albert and his team are. More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that you had such a great time working with Albert and the team at Mercedes-Benz of Boston! Thank you so much!

October 21, 2021

Albert and Anthony provide prompt and professional service.explain in detail work to be done More

by danielpassacantilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Boston responded

Daniel, we are so happy to hear that you had such a great time working with Albert and Anthony! Thank you for your kind words!

October 17, 2021

Patrick is courteous, competent, thoughtful, and thorough. He is very pleasant to deal with. The dealership’s general customer service is excellent beginning when you drive up to when you pay your More

by charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Oct 19, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for your kind feedback! We're glad to have you as a Mercedes-Benz of Boston customer and we look forward to seeing you again next time!

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