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Mercedes-Benz of Boston
Somerville, MA
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,307 reviews
February 04, 2022
Great and fast service. Well priced and will discuss and breakdown best options for service breakdown best options for service More
by cameron.lazaroffpuck
Employees Worked With
February 04, 2022
The service was great. I was kept informed every step of the way. The work was completed in a timely manner. Thank you Jimmy of the way. The work was completed in a timely manner. Thank you Jimmy More
by Lovester
Employees Worked With
Other Employees :
Joe dropped my car off and he is the most courteous individual. Thank you Joe
February 03, 2022
The service was great , and jimmy was helpful. I would recommend get your service done with them recommend get your service done with them More
by elijah3450
Employees Worked With
February 02, 2022
Had a flat battery, made 3calls from car for assistance. Phone line very poor person was using speaker phone. On second call I was connected to someone who said he was out of the office! 3rd call person sen Phone line very poor person was using speaker phone. On second call I was connected to someone who said he was out of the office! 3rd call person sent wrong address to roadside assistance. 4 th call to MB Megrath Highway, gentleman said he would inform whoever was on charge of roadside assistance and would call me back. Never did. I called MB again and after a long wait for someone to pickup the phone the woman connected me to someone so I could give the correct address. What a waisted morning from a co who is supposed to be number one! More
by penny
Employees Worked With
Roadside assistance person
February 01, 2022
Very pleasant experience! First time there Jimmy got me in and out quickly! Definitely our new place to take our Mercedes in and out quickly! Definitely our new place to take our Mercedes More
by Boston
Employees Worked With
January 29, 2022
Prompt, efficient, processional, very friendly . I have been a customer for more than 30 years and every time the service had been great and Patrick had been very professional , efficient and accommodating been a customer for more than 30 years and every time the service had been great and Patrick had been very professional , efficient and accommodating More
by Panfilofederico
Employees Worked With
January 28, 2022
Great service from start to finish. Everyone was friendly and professional. I had a loaner and was in and out in no time. and professional. I had a loaner and was in and out in no time. More
by Davidbec
Employees Worked With
January 28, 2022
Kashif Sheikh Was kind and generous with his knowledge of the Mercedes of my choice. He made our experience a pleasure. the Mercedes of my choice. He made our experience a pleasure. More
by Nells
Employees Worked With
