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Mercedes-Benz of Boston
Somerville, MA
2,334 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,334 reviews
November 20, 2021
I had bad experience with Mercedes of Natick. I was with Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Des Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Desk people are really wonderful. More
by dgbofkuni
Employees Worked With
November 19, 2021
We just bought our new car we are very happy with Ronald Escobar he helped us a lot with everything, very professional and dedicated to what he does best! Definitely recommend you working with him. Escobar he helped us a lot with everything, very professional and dedicated to what he does best! Definitely recommend you working with him. More
by Hector N
Employees Worked With
November 17, 2021
I had a great experience at this dealer ship ! Manuel and Carlos were amazing! Over all experiences was great Carlos were amazing! Over all experiences was great More
by Karina
November 17, 2021
As usual, the staff in Somerville treats me very professional and will individual attention - super satisfied once again!! professional and will individual attention - super satisfied once again!! More
by Drwilliamson
Employees Worked With
November 16, 2021
Came in as new customer for a winter tyre purchase, they accommodated me quickly in the weekend to take advantage of a promotion. accommodated me quickly in the weekend to take advantage of a promotion. More
by Michel
Employees Worked With
November 13, 2021
Eric is amazing, really detailed oriented, professional and help a lot for the whole process. Doing business with Eric is really awesome, happy and enjoyable experience and help a lot for the whole process. Doing business with Eric is really awesome, happy and enjoyable experience More
by pachongpp
Employees Worked With
Eric Ilchenko
November 13, 2021
Responsive and helpful, always taking care of any concerns, I recommend them to all, thanks concerns, I recommend them to all, thanks More
by Pchahraban
Employees Worked With
November 13, 2021
Herb Chambers treats his customers like he would like to be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional work be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional workmanship; I will definitely buy my next car fro him and highly recommend him to anyone. More
by stan
Employees Worked With
November 13, 2021
It’s very good experience and service today. I would like to recommend you to my friends. to recommend you to my friends. More
by Aili28
Employees Worked With
November 13, 2021
They were prompt. They delivered and did not try to up charge for unnecessary items! charge for unnecessary items! More
by Capella
Employees Worked With
