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Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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417 Reviews of Mercedes Benz of Bonita Springs - Service Center
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May 13, 2021
Geoff did an excellent Job making sure my c63 was in tip too shape and I’m very thankful I finally found a dealer and service advisor that is easy to deal with. I’m from out of state but will most certainly too shape and I’m very thankful I finally found a dealer and service advisor that is easy to deal with. I’m from out of state but will most certainly be back for customer service like this! More
by Aloineracing
Employees Worked With
Geoff Kaleal
April 30, 2021
Best vehicle purchase we have ever made. Bought a Gclass from Ken Lucas and MB Bonita Springs. Received royal treatment from the start. Great communication, fast delivery and followup. Armando in Finance from Ken Lucas and MB Bonita Springs. Received royal treatment from the start. Great communication, fast delivery and followup. Armando in Finance was also a pleasure to work with. We were so happy that we ordered another new Mercedes while closing this deal. Geoff Kaleal in service is a superstar, very helpful and courteous, an asset to the company. A+++ for you all More
by Elias Shaheen
April 26, 2021
Geoff Kaleal and the rest of the team at Mercedes-Benz of Bonita Springs are absolutely a joy to deal with. Wouldn’t think of dealing anywhere else. Cheers Bonita Springs are absolutely a joy to deal with. Wouldn’t think of dealing anywhere else. Cheers More
by Kenmccafferty
Employees Worked With
Geoff Kaleal
April 23, 2021
Geoff kaleal, is the best Service adviser, he not only takes care of your needs but makes sure the process is very smooth and seamless. Couldn't be more satisfied with a dealership. takes care of your needs but makes sure the process is very smooth and seamless. Couldn't be more satisfied with a dealership. More
by Richardraphael
Employees Worked With
Geoff Kaleal
April 03, 2021
Geoff’s customer service is second to none. He communicates very well and is very knowledgeable. I trust Geoff in the servicing of my Mercedes. communicates very well and is very knowledgeable. I trust Geoff in the servicing of my Mercedes. More
by Mlevine713
Employees Worked With
Geoff Kaleal
April 03, 2021
Wonderful all the way around !! I will only work with Ken!! Torrey in service is awesome !! I don’t trust anyone else with my car!!! Ken!! Torrey in service is awesome !! I don’t trust anyone else with my car!!! More
by Klynn
March 18, 2021
I brought my car in for service and I got it back 10x worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So now my passenger side shows a Mercedes logo when the door is opened at night on the ground and the driver side door does not display anything on the ground, how could you xxxx that up? And to top it off I got into my car for the first time after bringing it back home and the entire driver side pull handle completely breaks and rips off the door basically like one of the workers was hanging from the handle with their entire body weight and cracked the plastic and left it like that?!?!?? Terrible Terrible, this is the dealership you guys should know what you are doing? If it was some random xxx shop I would understand, but from the dealership? So confused More
by Matt B
Employees Worked With
