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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
417 Reviews

417 Reviews of Mercedes Benz of Bonita Springs - Service Center

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August 16, 2021

Frank Deluca is absolutely the best ! He treats his clients like a family and takes care of them in every and any possible way . He is so caring and kind ! I will always highly recommend him ! Thank More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Maya, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2021

Brandon Saballos was very knowledgeable and kind enough to stay with us past closing time to make sure we fully understood all of our new car’s features. Great bed side manner, was very impressed by this d More

by Jschoen525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Saballos
Aug 14, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Mercedes-Benz of Bonita Springs! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2021

I will never take my car anywhere else! My service advisor Patti Rabuffo deserves an extra special shout out, she helped me with all of my needs, worked with me to give me a price I was extremely happ More

by Mdaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Rabbuffo
Jun 28, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patti here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2021

Frank Deluca has taken wonderful care of me all the time. He got me all the parts i needed in a timely manner. It’s truly a great experience every time. More

by rsparking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Deluca
Jun 20, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff, Frank Deluca was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for the great review!

June 10, 2021

Geoff is the best service person we have ever had, anywhere. He is very helpful, smart and always in a wonderful smile. We will keep coming back. Thanks a million! More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jun 12, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Bill, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We look forward to your next visit! Take care!

June 07, 2021

Beautiful facilities with a great selection of new and used cars. Excellent service!! Very friendly and professional staff. A pleasure to deal with. A great overall experience. More

by Alain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Alberty
Jun 08, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Alain, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 04, 2021

Frank was outstanding throughout the process of having my Mercedes serviced. He personally picked up my vehicle from from my home, left me with a loaner, drove my car to the dealership and then returned it t More

by GA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 03, 2021

Very clean, quick and responsive. The waiting room was pleasant and the time went by quickly. I would recommend this dealership to all my friends. More

by cutchcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Jun 07, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 28, 2021

Kenneth Lucas handled a service disconnect in a timely and professional manner, essentially the same way he handled my sale. Not one disparaging word. Bravo More

by BarbaraJoGeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
May 30, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Barbara, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 14, 2021

Geoff is absolutely wonderful. He services our families three cars. We were going to purchase a Porsche and decided not to specifically because of Geoff and the honest service that he provides. We know we More

by Leahsells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
May 16, 2021 -

Mercedes-Benz of Bonita Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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