Mercedes Benz of Bonita Springs - Service Center

Frank Deluca’s team of staff work like a military installation these guys get the job done he’ll come by and pick your car up and drop it off if you want him do you ask him to do something they do it installation these guys get the job done he’ll come by and pick your car up and drop it off if you want him do you ask him to do something they do it! More

Brought my car in for a recall and everyone was exceptional. Torrey and the whole staff there delivered first class service and got me back on the road quickly and efficiently. Highly recommended! exceptional. Torrey and the whole staff there delivered first class service and got me back on the road quickly and efficiently. Highly recommended! More

unscheduled service Service personnel were helpful and arranged for the problem to be fixed so I didn't have to make an appointment and return another day. Service personnel were helpful and arranged for the problem to be fixed so I didn't have to make an appointment and return another day. More

Service of MB Had a small squeak in my car during startup. I tried to find it could not. The Service Advisor and tech found it and corrected it. Very impressed. T Had a small squeak in my car during startup. I tried to find it could not. The Service Advisor and tech found it and corrected it. Very impressed. They also found the 0w-20 oil which was not available anywhere, not local car shops nor Amazon. More

Torrey as usual has provided exemplary service with professionalism and courtesy. I cannot imagine going anywhere else for service. Thank you for being on top of things every time. professionalism and courtesy. I cannot imagine going anywhere else for service. Thank you for being on top of things every time. More

Ken and the team he works with made feel very comfortable in making my decision to buy my first Mercedes. The day after I bought the car I drove over to Palm Beach taking the back roads and parts of 95.,. T in making my decision to buy my first Mercedes. The day after I bought the car I drove over to Palm Beach taking the back roads and parts of 95.,. The car performs very nicely... More

They make it easy and do it right, everytime. A simple phone call and pop in with the vehicle and clap the dust of your hands. They take care of everything and keep you fully informed so there are no unex phone call and pop in with the vehicle and clap the dust of your hands. They take care of everything and keep you fully informed so there are no unexpected issues. Just a great dealership!! More

Thank you Frank for taking care of our GT63S Flagship car and going the extra mile to come by our house on Your Friday to Drop off our baby!! The Best! and going the extra mile to come by our house on Your Friday to Drop off our baby!! The Best! More

Excellent Service I had a check engine oil level light emerge over the weekend. MB of Bonita Springs was able to accommodate me early on a Saturday morning, put me in a I had a check engine oil level light emerge over the weekend. MB of Bonita Springs was able to accommodate me early on a Saturday morning, put me in an almost new GLB250 for 4 days. They diagnosed and fixed the issue along with repairing a warranty issue with one of my seats within 2 business days. Hector did a great job of updating me every step along the way. I received my car on time, the paperwork was filled out digitally and I could just pick up my car. My car was freshly washed and waiting for me (it was also sanitized as this service appt occurred during the COVID-19 outbreak). What a great experience, we do not think we could go to another dealership for a new car purchase or for service given how great an experience we have had at Mercedes-Benz of Bonita Springs. It helps the facility is gorgeous and extremely clean too. More