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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
419 Reviews

419 Reviews of Mercedes Benz of Bonita Springs - Service Center

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November 15, 2024

Frank is the best! Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to More

by Grossi1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 07, 2024

I had a service appointment in 2 weeks. Had a flat tire after hours. Frank said show up tomorrow and my service advisor will fit me in. Frank and Torrey are the best team. Never without my More

by Bryancheskin14C300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 07, 2024

Love dealing with them here at Mercedes, they are so professional excellent service especially my Frank Deluca is an asset to Mercedes More

by Deebella123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! Our team will be very happy to hear about your kind words and high star rating! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

July 29, 2024

Ken Lucas and Patricia Rabuffo are fantastic. They are both consummate professionals and very caring individuals. The are totally attentive to my needs including being responsive after the dealer More

by criminodoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Rabuffo
Jul 31, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 22, 2024

Frank Deluca has been there for me since I moved to Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. More

by ILUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We hope you have a great day!

May 17, 2024

Once again Frank you are the best, i just bought my car about two weeks ago and i got a nail in my tire, had to be fully replaced. Thanks to Frank, Mercedes took care of replacing my tire and even stayed a More

by Nicolesmartinez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Bonita Springs. We're happy we could meet your expectations! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 30, 2024

This dealership is like no other, and Frank Deluca is the best! No matter what we need related to our car, we get immediate service, whether on the phone, or in person. Frank goes out of his way and bends o More

by Ronnarealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Bonita Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 19, 2024

The service we received at Mercedes of Bonita Springs has always been stellar. This was no exception. We are extremely pleased to continue doing business with your company. More

by Carol16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, I think, is the service person that we work with, but I did not see his name listed under service.
Mar 21, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Bonita Springs! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

I enjoyed my experience at the Bonita Springs Mercedes Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a ne More

by heidifrederic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mesa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel the concierge give stars
Mar 03, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 22, 2024

Second vehicle purchased from Frank. Excellent customer service and attention. Frank will always look out for your best interests. We love our 2024 GLC 300 Coupe. Go see Frank, you will More

by Marty229hpdMarty mM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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