Mercedes Benz of Bonita Springs - Service Center

Love dealing with them here at Mercedes, they are so professional excellent service especially my Frank Deluca is an asset to Mercedes professional excellent service especially my Frank Deluca is an asset to Mercedes More

Ken Lucas and Patricia Rabuffo are fantastic. They are both consummate professionals and very caring individuals. The are totally attentive to my needs including being responsive after the dealer They are both consummate professionals and very caring individuals. The are totally attentive to my needs including being responsive after the dealership is closed on the weekends! My gratitude to both for always being kind and helpful. Best regards, Dr. Denise Wesley More

Frank Deluca has been there for me since I moved to Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. More

Once again Frank you are the best, i just bought my car about two weeks ago and i got a nail in my tire, had to be fully replaced. Thanks to Frank, Mercedes took care of replacing my tire and even stayed a about two weeks ago and i got a nail in my tire, had to be fully replaced. Thanks to Frank, Mercedes took care of replacing my tire and even stayed after hours for me to be able to take my car home the same day. I can’t thank Frank and his team enough. Mercedes-Benz of Bonita is simply the best! More

This dealership is like no other, and Frank Deluca is the best! No matter what we need related to our car, we get immediate service, whether on the phone, or in person. Frank goes out of his way and bends o best! No matter what we need related to our car, we get immediate service, whether on the phone, or in person. Frank goes out of his way and bends over backwards, letting nothing stand in the way, to make sure everything is right and that we're completely satisfied More

The service we received at Mercedes of Bonita Springs has always been stellar. This was no exception. We are extremely pleased to continue doing business with your company. always been stellar. This was no exception. We are extremely pleased to continue doing business with your company. More

I enjoyed my experience at the Bonita Springs Mercedes Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a ne Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a new ‘24. The entire transaction was completed in just over an hour. More

Second vehicle purchased from Frank. Excellent customer service and attention. Frank will always look out for your best interests. We love our 2024 GLC 300 Coupe. Go see Frank, you will Excellent customer service and attention. Frank will always look out for your best interests. We love our 2024 GLC 300 Coupe. Go see Frank, you will not be disappointed. Thank you Frank!! More

Let me tell you about Frank Deluca He “gets it” …. I won’t go into the entire story as I am not looking to put anyone on blast… but after having a not so great experience last week, Frank made a promi I won’t go into the entire story as I am not looking to put anyone on blast… but after having a not so great experience last week, Frank made a promise to solve the problem…. And kept his promise today. He went “the extra mile” literally by personally driving up to Sarasota this morning in a loaner just to pick up my wife’s car and hand deliver it to our home. I told him I was so impressed that I would love for him to come talk to our team at Galt Insurance Group bc we are always looking to learn from the best in all industries. If you are in the market to purchase or trade in a Mercedes, Frank is your guy. The world needs more customer service like this…. When there are mess ups at any level…. That is where the opportunity is! Under promise and over deliver… It is a winning formula in all aspects in life. Here is contact information: Thank you Frank 👊🏼 More

Frank DeLuca went above and beyond in assisting me with a service issue. He is an enormous asset to your Company. service issue. He is an enormous asset to your Company. More