Mercedes-Benz of Bonita Springs

Frank Deluca is THE BEST! Frank was truly professional. He sold me my dream car.. he was courteous to my husband and I when we were closing on our home. He waited patiently for Frank was truly professional. He sold me my dream car.. he was courteous to my husband and I when we were closing on our home. He waited patiently for us to close on the home and followed up respectfully to see if we were still interested. Frank gave me a sweet gift after purchasing the car and always rushes to treat us too notch when we come in for washes and service. Can't say enough about frank. Knowledgeable and professional! Very happy customers! More

No sales games, great CPO buying experience I worked with Gary Parsley at Mercedes Benz of Bonita Springs, and I couldn't be happier with the experience. The pricing determined for both my CPO I worked with Gary Parsley at Mercedes Benz of Bonita Springs, and I couldn't be happier with the experience. The pricing determined for both my CPO purchase and trade-in was both more than fair and hassle-free. There were no pricing "surprises" or sales "shortcuts," and all concerns that I had about the transaction were ably addressed and resolved in a manner that exceeded my expectations. All of the staff projected a friendly and down-to-earth demeanor--I truly felt that I was welcomed as part of the dealership's family. More

Excellent Used Car Purchase We purchased a 2013 Cadillac Escalade from this dealership in August 2017. The experience was wonderful. Since we were coming from out of town, we w We purchased a 2013 Cadillac Escalade from this dealership in August 2017. The experience was wonderful. Since we were coming from out of town, we were able to do almost everything over the phone and via email. When we arrived, they had the vehicle fully and impeccably detailed and ready for us to test drive. We were in and out of the dealership in about one hour, including the test drive time. Harry Sugarman was our sales representative. He was wonderful to work with and really went above and beyond for us. This dealership sells very high end vehicles with price points significantly higher than the used Cadillac we bought from them. However, we were treated with respect and as if we were just as valued as someone who buying a pricier new Mercedes. The quality of the used vehicles at this dealership is amazing. Their facilities are beautiful and comfortable. We highly recommend this vehicle and look forward to checking out their used inventory again in a few years from now. More

Service Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting ar Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting area. Nice loaners, the best around! More

Great staff and excelent selection They do a great job here and are very easy to work with. I love the selection of cars they have. Much better than Mercedes of Naples!!! They do a great job here and are very easy to work with. I love the selection of cars they have. Much better than Mercedes of Naples!!! More

It's a team experience New to the area and chose this dealer because I was recommended by a friend. Frank understood my needs and showed me many options that I maybe wouldn' New to the area and chose this dealer because I was recommended by a friend. Frank understood my needs and showed me many options that I maybe wouldn't have considered. The service area is stunning. All representatives, are there to help and go the extra mile. Stephen the "tech" specialist was fantastic! More

Great Service and Great Vehicle I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care of me. More

Excellent purchase process The process from beginning to end was outstanding. Harry worked with us for a couple of months until we decided exactly what vehicle we wanted. He was The process from beginning to end was outstanding. Harry worked with us for a couple of months until we decided exactly what vehicle we wanted. He was very understanding no pressure. He wanted us to get the vehicle we wanted not what he wanted to sell. Great follow up from Harry as well. More

Great Experience! My husband and I were looking for a used car and one popped up at this dealership. I called ahead of time and spoke with Frank. We arrived an hour b My husband and I were looking for a used car and one popped up at this dealership. I called ahead of time and spoke with Frank. We arrived an hour before they closed, and did not feel rushed at all. Frank was very knowledgeable and answered all our questions. Frank and David made the experience very easy. We are very satisfied with our purchase and would recommend this dealership and Frank! More

Great Sales Experience Jeffrey Weissert was very prompt and professional. I started the sales process with an email inquiry and we corresponded and worked thru my purchase Jeffrey Weissert was very prompt and professional. I started the sales process with an email inquiry and we corresponded and worked thru my purchase via email (my preferred method). When I got to the dealership, we had already agreed upon the price, including my trade-in. I have owned Mercedes for 16 years and purchased from 4 dealerships- this was my best experience to date. AND, the post sales follow up has been impressive. More