Mercedes-Benz of Bonita Springs

Windshield film Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious sour Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious source he was able to get it removed. More

Outstanding Dealer - Awesome Facility This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the paperwork, and my car was done in less than 90 minutes. And besides service, they included a free wash and vacuum. Our salesman, Robert Alexander, happened to walk by the waiting area, said hello, and sat for a chat. Robert has become a friend. More

Professional service This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check you out efficiently, online if you want, and deliver the vehicle back freshly washed. The shop is beautiful, clean and you can watch your repair if you want. Managers are informed and reasonable in their determinations as to what should be done. A nice dealership! More

Return of leased vehicle My Sales person, Frank Deluca of Bonita Springs Mercedes, was very helpful and facilitated the process in an excellent way. He is very knowledgeable a My Sales person, Frank Deluca of Bonita Springs Mercedes, was very helpful and facilitated the process in an excellent way. He is very knowledgeable and excellent at what he does. Very appreciated. More

New front tire Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was wash Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was washed and vacuumed. More

everything was perfect Dear Kenneth, Dear Jeffrey, we had a great experience buying our new mercedes. we will highly recommend the dealership. Thank you so much kirsten f Dear Kenneth, Dear Jeffrey, we had a great experience buying our new mercedes. we will highly recommend the dealership. Thank you so much kirsten fritsch More

Frank DeLuca went beyond the call in assisting me trying to find a specific vehicle. Professional, smart and no nonsense assistance. I wanted a used gle and he ed went beyond the call in assisting me trying to find a specific vehicle. Professional, smart and no nonsense assistance. I wanted a used gle and he educated me through the process. I found a vehicle with another dealership that Frank didn’t have access to but it didn’t matter....Frank assisted me in buying from the other dealership even though he wouldn’t benefit !!!! That’s the salesman that brings you back !!!!! Way to go Mercedes Benz Bonita, you’ve got my business in the future! More

EXCELLENT service I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all of you!! More

Amazing customer service and service. I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Spri I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Springs. Thank you. EZ. More

Everything was professional and well explained. The salesman was an outstanding ambassador for the dealership. The technical advisor was also very well prepared and cordial. It was a pleasure deali The salesman was an outstanding ambassador for the dealership. The technical advisor was also very well prepared and cordial. It was a pleasure dealing with them. More