Mercedes-Benz of Bonita Springs

The work Jose did on my behalf was excellent I brought the car in for some follow up work from several months ago during "the season". I came back to Naples for some personal business and arrange I brought the car in for some follow up work from several months ago during "the season". I came back to Naples for some personal business and arranged, prior to my return, to bring the car in for the follow up. While being taken care of, Jose called to tell me of a new issue with the car's air conditioning. I was very, very surprised because the air conditioning had been working fine. The dealership let me keep the loaner for several extra days while they tried to find the cause of the problem. Initially, I was upset, but Jose managed the process and kept me informed, while he worked with the Service Director to resolve my concerns. More

Great deal Sales person Doug Siegel was exceptional. Hector and Moises also excellent Thrilled about my new car. Love driving it and using all the “high tech” f Sales person Doug Siegel was exceptional. Hector and Moises also excellent Thrilled about my new car. Love driving it and using all the “high tech” features More

Very professional. Helpful, professional with a non-pressure approach. Top notch service! They took the time to address any ad all concerns. Made me feel like they rea Helpful, professional with a non-pressure approach. Top notch service! They took the time to address any ad all concerns. Made me feel like they really appreciate my business. More

Purchase a car without seeing the car and then they shipped I have purchase many cars from Frank DeLuca and have always had a great experience. This purchase happened to be shipped outside the state to my other I have purchase many cars from Frank DeLuca and have always had a great experience. This purchase happened to be shipped outside the state to my other house. It was all very smooth and went off without a hitch. More

c300 purchase called dealership spoke to Frank Deluca he was great handeled my trade in and gave me a great price on my new c300 truly a professional will be buying called dealership spoke to Frank Deluca he was great handeled my trade in and gave me a great price on my new c300 truly a professional will be buying my next car from him Thank You Frank More

Excellent Service We had an excellent and painless buying experience with Ken Lucas and his team buying a SUV at this Mercedes dealership. Ken was beyond patient with We had an excellent and painless buying experience with Ken Lucas and his team buying a SUV at this Mercedes dealership. Ken was beyond patient with my indecisiveness as to which model/color. The heat index was over 100 degrees and their garage facility made it doable in this heat. The follow through after the sale is outstanding. They treated us like we were buying one of the most expensive cars on the lot and that surely wasn't the case. Highly recommend Ken and the gang. Pamela Collins Naples PS We have been here before for service on our 550 S but after visiting the show room I am certain we can host a wonderful charity fund raiser in this gorgeous facility. Ralph and John? More

Frank DeLuca the best Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle the issue ASAP. A sales guy who goes above and beyond. Frank is the best. More

Exceptional Mercedes Dealership! Excellent experience with Doug Siegel at Mercedes Benz Bonita Springs. Doug was very knowledgeable on the different models, provided great insights to Excellent experience with Doug Siegel at Mercedes Benz Bonita Springs. Doug was very knowledgeable on the different models, provided great insights to connect with my priorities and was very responsive to all of my questions. I would highly recommend Doug and the team @ Bonita Springs! More

ANOTHER PERFECT EXPERIENCE Repeat customer for a reason! As always, the dealership is impeccable. The entire team I dealt with was in sync and efficient. Frank is amazing, hone Repeat customer for a reason! As always, the dealership is impeccable. The entire team I dealt with was in sync and efficient. Frank is amazing, honest, straightforward and fully prepared. He is completely knowledgeable about the product, patient to answer any and all questions, and very dedicated. They all clearly love what they do and want their customers to love what they leave with More

I should have taken a male with me I am very disappointed that I was sold a vehicle with non Mercedes Benz tires. The vehicle came from the factory with Michelin tires, It only had 750 I am very disappointed that I was sold a vehicle with non Mercedes Benz tires. The vehicle came from the factory with Michelin tires, It only had 7500 miles on it. I bought it in April of this year already two of the tires have to be replaced. Possibly someone made a mistake there? More