Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,405 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,405 reviews
February 23, 2020
Frank has the best customer service I have ever experienced. We ordered a 2020 GLS450 and he took the time with us to go over single option we wanted. He went above and beyond, always contacted us experienced. We ordered a 2020 GLS450 and he took the time with us to go over single option we wanted. He went above and beyond, always contacted us for updates on the build of the vehicle. The vehicle came and it was everything we wanted he made sure the car was inspected and detailed before we seen it. Everything went nice and smooth, I would highly recommend Frank DeLuca. More
by Elvin
Employees Worked With
February 23, 2020
a job well done. I always look forward to deal with Frank when my car needs to be serviced. Not only is he a true professional in his field, but, a gentleman as well I always look forward to deal with Frank when my car needs to be serviced. Not only is he a true professional in his field, but, a gentleman as well. My service experiences have always been 5 Star. Thank you Mercedes. More
by Cargirl123
Employees Worked With
February 23, 2020
Great customer service from beginning to end Ken and Armando are terrific. The dealership is gorgeous and everyone was friendly and professional. Ken took his time with us and we felt no press Ken and Armando are terrific. The dealership is gorgeous and everyone was friendly and professional. Ken took his time with us and we felt no pressure to purchase the vehicle. I would highly recommend Ken and this dealership. I look forward to purchasing another vehicle from them. More
by ka.yim8877
February 22, 2020
Frank is very customer service oriented and is backed by a great service team He goes well beyond regular customer service He makes the car experience a true pleasure a great service team He goes well beyond regular customer service He makes the car experience a true pleasure More
by Jdattolo
February 22, 2020
This was one of the best car buying experiences in my life, Frank was very helpful and took care of everything. I would recommend to anyone looking for a Mercedez Benz or other cars, 10 out of 10! life, Frank was very helpful and took care of everything. I would recommend to anyone looking for a Mercedez Benz or other cars, 10 out of 10! More
by mkundin
Employees Worked With
February 21, 2020
A wonderful experience when we purchased our new car. There was no hassle and we would recommend everyone to visit and make a new purchase There was no hassle and we would recommend everyone to visit and make a new purchase More
by mwilliamson1904
Employees Worked With
February 20, 2020
Buying a GLA 250 suv Very nice dealer ship ( IMPRESSIVE) Gentle and professional staff Good inventory No pressure Good vehicle explanation and Delivery well done on pr Very nice dealer ship ( IMPRESSIVE) Gentle and professional staff Good inventory No pressure Good vehicle explanation and Delivery well done on promised time Very good buying experience. More
by A. Boisvert
February 19, 2020
The Bonita Springs Mercedes dealership is a very professional business. Stephen DiMuzio is the salesperson who handled my car transaction. Mr. DiMuzio ,overall a nice person,was very professional an professional business. Stephen DiMuzio is the salesperson who handled my car transaction. Mr. DiMuzio ,overall a nice person,was very professional and handled my car trade-in. When I came to pick up my car, he had everything ready for me and my wife. We were turned over to Armando Alberty, who finalized our paperwork. Mr. Alberty was excellent and thorough. More
by shanewash
February 18, 2020
Great service, friendly knowledgeable staff. I’m very happy that they were able to find the car I wanted with the options wanted. Will highly recommend this dealership. happy that they were able to find the car I wanted with the options wanted. Will highly recommend this dealership. More
by Cjnewk3
February 18, 2020
Frank is absolutely the beat! I purchased my 6th vehicle from Frank and MB of Bonita Springs. Frank works extremely hard to please ...finding the right vehicle, getting the beat deal and then delivering ti from Frank and MB of Bonita Springs. Frank works extremely hard to please ...finding the right vehicle, getting the beat deal and then delivering timely and correctly. Harry does a superb job in the business office as well. Frank always follows up and wants to make sure you are happy. WOULD HIGHLY RECOMMEND FRANK DELUCA! More
by Mediterra1
