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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,409 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,409 reviews
March 28, 2020
Excellent experience GLE 350 $-Matic New GLE 350 4-Matic My wife and I live in Naples. We first went to the local store. They had a limited selection. We had 2 Mercedes Benz vehicles and New GLE 350 4-Matic My wife and I live in Naples. We first went to the local store. They had a limited selection. We had 2 Mercedes Benz vehicles and were interested in trading into a 2020 new body style and technology. I received a deal offer from the local store with appraisals and went to MB of Bonita Springs Arriving at this Dealership I met Frank De Luca had both vehicles appraised. I found the exact vehicle I wanted. I shared the offer from the local store. Within virtually 5 minutes, Mr. DeLuca negotiated a $5,000.00 better deal on the car I wanted. I do not go to a dealership to shop, negotiate or waste time. I do my own research, decide what I would like to buy, test drive it and get the best deal possible. In fairness, both stores were courteous and pleasant to visit. MB of Bonita and Mr.DeLuca specifically made me feel appreciated, He made this easy and fast with a far better deal. Buying a new car should always be just like this. This dealership "get it" More
by Gregory J
Employees Worked With
March 28, 2020
Very professional 2 salespeople helped with the purchase,both were professional and knowledgable.The atmosphere at the facility is also creative to a high end experienc 2 salespeople helped with the purchase,both were professional and knowledgable.The atmosphere at the facility is also creative to a high end experience.I see Frank D. on the review,but do not forget Rene,she was wonderful to deal with..Also a good word for Armando. More
by jrb37
March 26, 2020
new 2020 GWagon 550 all the people my daughter and myself had contact with were very professional, Ken Lucas, Armando, Wylly Corria, David Mesa very knowledgable, truly all the people my daughter and myself had contact with were very professional, Ken Lucas, Armando, Wylly Corria, David Mesa very knowledgable, truly professional. The whole deal went very smooth and the dealership was amazing. More
by rrmcshane
March 25, 2020
First service at this dealer of 2014MB was very smoothly , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra prec , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra precautions taken given current exceptional public health crisis. More
by Vladimir
Employees Worked With
Geoff Kaleal
March 25, 2020
Truly fantastic experience Frank DeLuca is the ultimate professional at Mercedes Benz of Bonita Springs. He is honest and straightforward and watches over every aspect of the p Frank DeLuca is the ultimate professional at Mercedes Benz of Bonita Springs. He is honest and straightforward and watches over every aspect of the process. Not only is Mercedes Benz a great product...it is also a pleasurable experience to buy one and have it cared for at MB of Bonita Springs. You can't go wrong! More
by NaplesCarGuy
March 25, 2020
Even in the middle of a pandemic, service here is personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the problem to try to give it a quick fix - they were not able to do so, but not for a lack of trying. My service appointment was scheduled, they did the work promptly, charged me at the very lowest end of the estimate and gave me a cookie in the interim, Service Advisor, Rob Hochberg, was a pleasure to deal with. Ten out of ten More
by Biker Keith
Employees Worked With
Rob Hochberg
March 24, 2020
Ken did a great job of taking care of us.I brought my Ken did a great job of taking care of us. I brought my wife down to look at the GLS 450 white car that was in the show room, which was 2019, that we Ken did a great job of taking care of us. I brought my wife down to look at the GLS 450 white car that was in the show room, which was 2019, that we took out for a demo ride, then he showed us 2020, which we took out for demo ride. We wasn’t planning on buying a car that day, but Ken made a great deal on a trade in, which we ended up buying. This was our 2nd car that we purchase from Ken in the last year and half. More
by wyland.doug
March 21, 2020
Great experience with salesman. We went into the dealership in October and left because of the salesman. We decided to give the dealership one more chance because of there ratings. I We went into the dealership in October and left because of the salesman. We decided to give the dealership one more chance because of there ratings. I went in meet with Frank and picked up my new GLS yesterday. Frank was great to deal with. Will be back in July for a another car. More
by Mary1
Employees Worked With
March 20, 2020
David Gavin and Armando Alberty guided me through my purchasing process from viewing, driving and purchasing my Mercedes Benz. It was a very low stress process to nm purchase a vehicle from Mercedes Ben purchasing process from viewing, driving and purchasing my Mercedes Benz. It was a very low stress process to nm purchase a vehicle from Mercedes Benz Bonita Springs. More
by ben.c.antonio
