Mercedes-Benz of Bonita Springs
Bonita Springs, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My multiple experiences with Ken Lucas have been absolutely 1st class!! His 1st priority is your customer’s experience!! He is an asset to this organization!! absolutely 1st class!! His 1st priority is your customer’s experience!! He is an asset to this organization!! More
It was a pleasure working with Josh. He went out of his way to find the exact car with the exact features I wanted. He negotiated a very good deal for me and I’m grateful. way to find the exact car with the exact features I wanted. He negotiated a very good deal for me and I’m grateful. More
We had the pleasure of working with Douglas Siegel to purchase our first BMW. He was great to from start finish. We drove 12 hours from Alabama to complete our purchase and pick up our vehicle. He made purchase our first BMW. He was great to from start finish. We drove 12 hours from Alabama to complete our purchase and pick up our vehicle. He made sure all documents were ready to sign off on when we arrived. He actually called during our drive down to check on us. More
Renee and David could not have been better! They even put the big pink breast cancer awareness bow on the car and had a dozen pink roses for me when we came to pick up the car. As a survivor, this made it ex the big pink breast cancer awareness bow on the car and had a dozen pink roses for me when we came to pick up the car. As a survivor, this made it extra special. Thank you! More
Rene was the best, she listened to what I wanted & helped me build a beautiful car. Jeff K. in the service dept. is outstanding as well. He is honest & I trust his judgment when it comes to servicing my c me build a beautiful car. Jeff K. in the service dept. is outstanding as well. He is honest & I trust his judgment when it comes to servicing my car! I highly recommend working with these two individuals when looking for top notch sales performance & maintenance for you MB! More
Went in to look at a used Toyota 4Runner that I saw on line. Kenneth was our salesman and he treated us courteously the moment we walked in. The entire experience was top notch to include the financing de line. Kenneth was our salesman and he treated us courteously the moment we walked in. The entire experience was top notch to include the financing department. Would recommend this dealership to anyone looking to purchase a new or used vehicle. More
Very positive buying experience ever! Frank is down to earth, knowledgeable and has an exceptional ability to understand what's important to, as well as being upbeat and positive. I will definitely take i earth, knowledgeable and has an exceptional ability to understand what's important to, as well as being upbeat and positive. I will definitely take into account this experience for future purchases. More
Geoff is an outstanding service advisor. He always thoroughly explains the required service items. He takes you through each item and the costs. He listens carefully and thoughtfully both on the pho thoroughly explains the required service items. He takes you through each item and the costs. He listens carefully and thoughtfully both on the phone and in person. He is a true asset to the MB Bonita Springs team, More
Very pleased with Service staff for replacing my new car AC compressor due to failure and providing a quick turn around. Dealer pursued my issue to resolution. When a part was not available they continued w AC compressor due to failure and providing a quick turn around. Dealer pursued my issue to resolution. When a part was not available they continued work on a Saturday to get my car fixed. This was warranty work but the dealership striving for excellence and customer satisfaction has made me a repeat cutomer. The AC tech working on a Sat due to parts delay was above and beyond expected. Also the Service Manger (Carlos) was actively engaged to ensure my car was fixed to my satisfaction. His participation had significant impact on my ratings. The Service advisor (Torrey) was great to work with and was also customer focused. All in all I will use this dealership for all my service and new car sales instead of another Mercedes dealer closer to my home. I am a repeat customer to this dealership (bought several MB cars) which is the real proof of satisfaction. More
Ken is the best! He is attentive, quick to respond and goes over and above to meet the customer's highest expectations. I had a small issue come up after the sale and Ken and his dealership went out of t goes over and above to meet the customer's highest expectations. I had a small issue come up after the sale and Ken and his dealership went out of their way to make everything right. I would highly recommend and Mercedes Benz of Bonita Springs. More