Back

Mercedes-Benz of Bonita Springs

Bonita Springs, FL

5.0
2,354 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
Contact Dealership

14610 Tamiami Trail N

Bonita Springs, FL

34110

Directions

By Type

Showing 2,354 reviews

October 24, 2020

Renee and David could not have been better! They even put the big pink breast cancer awareness bow on the car and had a dozen pink roses for me when we came to pick up the car. As a survivor, this made it ex More

by jacolaneri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Scaravalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Bonita Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 23, 2020

Went in to look at a used Toyota 4Runner that I saw on line. Kenneth was our salesman and he treated us courteously the moment we walked in. The entire experience was top notch to include the financing de More

by blanky63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Alberty
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi! We're happy to hear you had such a positive experience with Kenneth and our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

October 23, 2020

Rene was the best, she listened to what I wanted & helped me build a beautiful car. Jeff K. in the service dept. is outstanding as well. He is honest & I trust his judgment when it comes to servicing my c More

by ccvolunteer50
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Scaravalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene. (Sales), Geoff Kaleal
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 22, 2020

Very positive buying experience ever! Frank is down to earth, knowledgeable and has an exceptional ability to understand what's important to, as well as being upbeat and positive. I will definitely take i More

by don.daniell25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Buzzetta
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 21, 2020

Geoff is an outstanding service advisor. He always thoroughly explains the required service items. He takes you through each item and the costs. He listens carefully and thoughtfully both on the pho More

by mjago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi Mjago, we are very happy Geoff and the staff provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2020

Truly exceptional service! Beautiful state of the art dealership. Strongly recommend! Anthony my service advisor is a true asset to the service department. Great customer service and communication. More

by md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pesce
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Bonita Springs to have earned it. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2020

Very pleased with Service staff for replacing my new car AC compressor due to failure and providing a quick turn around. Dealer pursued my issue to resolution. When a part was not available they continued w More

by donm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos service manager
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Donm, thank you for your positive review. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 20, 2020

First Class customer service with Mr. Frank DeLuca, First Class customer service with Mr. Frank DeLuca, "Over the Top" in customer care. I highly recommend Frank DeLuca to anyone contemplating a pur More

by maacobill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi there, we appreciate your shout-out to Frank! Please let us know if there is anything else you may need from us; we're always happy to help. Have a wonderful day!

October 20, 2020

Third car I Purchased from Frank. He always goes the extra mile to make the experience perfect! The entire team is amazing! Great work team! More

by Bjohnson511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Alberty
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

October 19, 2020

Ken is the best! He is attentive, quick to respond and goes over and above to meet the customer's highest expectations. I had a small issue come up after the sale and Ken and his dealership went out of t More

by ggeegan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello! Thanks for your praise and kind comments about Ken and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
122
...