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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,414 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,414 reviews
November 22, 2024
Ken Lucas would have gotten a fifth star except that he talks a bit too fast for a geezer like me. As to the overall experience - it was marvelous. Smooth, friendly, knowledgeable. Not the lowest price, talks a bit too fast for a geezer like me. As to the overall experience - it was marvelous. Smooth, friendly, knowledgeable. Not the lowest price, but I expect to "pay up" for the best. More
by JEDHOLM1
Employees Worked With
November 21, 2024
Bought a CPO 2018 C63s from Ryan and the Bonita team. They not only did an excellent job with pricing the vehicle competitively but also negotiated through the process with a human touch, meaning, we cam They not only did an excellent job with pricing the vehicle competitively but also negotiated through the process with a human touch, meaning, we came to an agreeable price. Follow up for service related to a warranty concern was outstanding and Ryan, with Anthony, went again above and beyond to make it all right. I can’t say enough about my purchase except I would buy again from the team here in Bonita and I live in Orlando!! More
by Ridesguy
November 18, 2024
Spectacular experience. Impressive and beautiful. Staff was courteous and professional and made you feel at home. Impressive and beautiful. Staff was courteous and professional and made you feel at home. More
by Chrisvincent620
November 17, 2024
Ken went over and above to deliver our new car! Really appreciate everyone’s attention to detail! Really appreciate everyone’s attention to detail! More
by snstephenson
November 17, 2024
He could not have done more to help us with our purchase. . I have purchased multiple Mercedes over the years and have never enjoyed the process more. . I have purchased multiple Mercedes over the years and have never enjoyed the process more. More
by trjnd
Employees Worked With
November 15, 2024
Frank is the best! Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to work with and every time I call, I am in touch with a knowledgeable and effective person who always resolves my issue. Thank you! More
by Grossi1023
November 14, 2024
This is my first Mercedes and I love this car. Everyone is exclaiming over it. The car rides so smoothly and quietly. Awesome features. Ryan was professional and knowledgeable. I would defini Everyone is exclaiming over it. The car rides so smoothly and quietly. Awesome features. Ryan was professional and knowledgeable. I would definitely recommend this car and dealership. More
by Joyce123
Employees Worked With
November 14, 2024
Frank is one of the main reasons I bought the car there. He’s one of the honest straight shooters that’s why I buy all my cars from him. I recommended his services to many of my friends and finally my kids He’s one of the honest straight shooters that’s why I buy all my cars from him. I recommended his services to many of my friends and finally my kids who buy Aldi’s all the time bought a car from Frank and they loved Frank the way he serviced them also. With that being said, we had some issues with the car I ordered, but Frank jumped in and got it straightened out with the help of the sales manager who did a great job and satisfied me. They had a ship a car in from Boston them straightened it out. The problem was Mercedes-Benz manufacture. I had ordered an all wheel drive and they shipped a rear wheel drive and had the label on the back of the vehicle that it was all-wheel-drive. This was no fault through the dealership. Also, Tory Has been serving all of my cars and it’s done a great job. That’s another reason I come here. I had issues in the past at the Naples, store will never go there again. Can never get a good price. Could never get good service course that was 10 years or more ago. More
by Ted30
Employees Worked With
Other Employees :
Eddy show me how to work my new GLA 350 was patient kind and explain me everything and said you can come back if you have other problems that you don’t understand
November 14, 2024
Frank DeLuca and David Gavin were fantastic to work with. They were great before the sale and after the sale. Super guys to work with. They get it done!! They were great before the sale and after the sale. Super guys to work with. They get it done!! More
by Rlansing
November 08, 2024
This was are 3rd vehicle from Mercedes Benz of Bonita and 2nd from Ryan. What an amazing experience we had. The latest car I bought we were traveling and I texted Ryan and told him what I was looking for and 2nd from Ryan. What an amazing experience we had. The latest car I bought we were traveling and I texted Ryan and told him what I was looking for and what my trade was. They weren’t like other dealers wanting me to bring my car in to appraise it we worked the numbers out over the phone and I bought a car. When we got home a few days later we went into the dealership and got my new car. We had a great experience. Ryan is a great salesman and a pleasure to work with. All 3 car purchases were awesome. More
by billdelia20
Employees Worked With
