Mercedes-Benz of Boerne

From my first visit to MBB to discuss leasing vs. purchase, and each subsequent visit from service to car wash, I have been met by the most professional, efficient, thorough and friendly staff! Compa purchase, and each subsequent visit from service to car wash, I have been met by the most professional, efficient, thorough and friendly staff! Compared to "good" service at other dealerships that I received throughout my years of car ownership, MBB sets the standard for "excellence"! Their work is guaranteed and they always take whatever time is needed to answer questions, from the simplest to the complex. Their screening process for hiring and training personnel, should be used as a model for anyone in the service industry! I can NOT imagine doing business with any other dealership!!! More

Great dealership, I wish all car dealerships were like Mercedes Benz of Boerne. Always attentive to my needs whether it is concerning sales or servicing my vehicle. I am driving my fifth Mercedes purchase Mercedes Benz of Boerne. Always attentive to my needs whether it is concerning sales or servicing my vehicle. I am driving my fifth Mercedes purchased from them. It is one very competently and well run business. More

Wonderful place of business. Everyone very friendly and professional. Would definitely recommend their services. Facility is very clean and comfortable. Worth the drive to get great service. professional. Would definitely recommend their services. Facility is very clean and comfortable. Worth the drive to get great service. More

My first purchase from MB Boerne was 1 yr. ago and to this day I tell anyone that will listen how pleased and happy I was with the experience! My salesperson at that time (she is no longer there) was VER this day I tell anyone that will listen how pleased and happy I was with the experience! My salesperson at that time (she is no longer there) was VERY good and a joy to deal with. From the time you drive onto the property it is obvious that outstanding customer service is their goal (everybody you come in contact with is extremely courteous and always checking to see if you need ANYTHING). I went in yesterday to visit the service dept. for a state inspection and to inquire about my upcoming scheduled service. Tumay Oliva was very helpful and even though I had no appointment, she took care of everything in a timely manner for me and with such a pleasant attitude. While she was doing that, Charles Hatfield took time from his day to show me a new model and even take me on a test drive, knowing that I wasn't buying at that time. I consider myself to be a 100% satisfied customer at MB Boerne and wouldn't consider going anywhere else for my next Mercedes (or service on my current Mercedes). These folks could teach customer service and the dealership is spotless! More

I brought my brand new CLS in for service and unfortunately an accident occurred but Gilbert Garcia rectified the situation to utmost satisfaction. This was a very unusual accident that took plac unfortunately an accident occurred but Gilbert Garcia rectified the situation to utmost satisfaction. This was a very unusual accident that took place and though no one wants to have an accident happen at a dealership, Boerne Mercedes made sure that the outcome was positive for me as well as addressing the means to ensure that something like this down't happen again. More

Paul is always thinking ahead and taking care of possible issues sooner than later. It is refreshing going to get your car serviced and not getting beat up by the service advisor. Paul took the time to get t issues sooner than later. It is refreshing going to get your car serviced and not getting beat up by the service advisor. Paul took the time to get to know me and the way I drive my car. More

Mercedes of Boerne is a top level Mercedes dealership, in all respects. Professional, trained, motivated people are the standard, not a pleasing exception. Perfection is the objective. If something goes wro all respects. Professional, trained, motivated people are the standard, not a pleasing exception. Perfection is the objective. If something goes wrong, they want to make it right, no haggle required. More

Best service ever..4 years already..my car is up to date thank you to the service personel..in special Paul Jennings my service advisor. Some of my friends in the Alamo Heights area always mention how grea thank you to the service personel..in special Paul Jennings my service advisor. Some of my friends in the Alamo Heights area always mention how great the dealership is ..employees and like me [service]. I think is time for me to upgrade mine [soon]...Mercedes of Boerne!! More

MB of Boerne has got to be the best MB dealer in the country! Everyone is so nice and they know how to treat their consumers. I have bought at other dealers in the area and will never go back. I will co country! Everyone is so nice and they know how to treat their consumers. I have bought at other dealers in the area and will never go back. I will continue to buy at MB Boerne as long as I can afford buy them :-) More