Mercedes-Benz of Boerne

Guy Vick is an absolutely wonderful man! He and my Dad surprised me with a new car, and i never suspected what either of them was up to. The service was amazing, plus the overall experience was obviously surprised me with a new car, and i never suspected what either of them was up to. The service was amazing, plus the overall experience was obviously unforgettable! I will definitely remember this for the rest of my life, thank you for making my dreams come true Guy! More

From the moment we met Guy, we were very comfortable with him. We had a special request & Guy worked & worked to find the exact car we wanted. There was absolutely no pressure from Guy or anyone else. it was him. We had a special request & Guy worked & worked to find the exact car we wanted. There was absolutely no pressure from Guy or anyone else. it was a great experience and we will be a repeat customer. More

Awesome! Guy made buying a car feel like fun. He makes sure you are pleased and informed. He is a team member at the dealership as well. sure you are pleased and informed. He is a team member at the dealership as well. More

Vic shows true professionalism. He sold my wife her first Mersedes, and I saw that he truly cared and sold my wife the car, and sold me on his professionalism. Customer service is number one for me, and Vic Mersedes, and I saw that he truly cared and sold my wife the car, and sold me on his professionalism. Customer service is number one for me, and Vic came to the plate and hit a home run. More

I was in the market for a new car but not looking forward to the process. I've bought lots of cars. Until my Mercedes purchase, I was driving 'the ultimate driving machine'. I researched the vehicle onlin to the process. I've bought lots of cars. Until my Mercedes purchase, I was driving 'the ultimate driving machine'. I researched the vehicle online, did comparison shopping and was prepared with my offer and had trade-in value expectations when I drove up to Boerne. I figured I would do all this, to make MY experience easier, shorter and straight forward. I mean, we all know what dealerships are like. Except, this isn't a dealership. It's a SERVICEship. From the moment I arrived at the serviceship, I knew I was in for a 'different experience'. I was greeted at the door by a friendly sales advisor, scratch the sales part... I was greeted by a friendly Advisor. In comes Su Yim, super-cool-awesome should be his name. Now, I knew exactly what car I was there for, which was going to make his job easy, but Mercedes Benz of Boerne has changed the car buying experience. Su showed me the car I was looking for. Took me on a test drive, NO PUSHY SALES!! He let the car speak for itself. Su was very knowledgeable of the GL450 and shared all the features with me. He never tried to close a sale, thank goodness. He made me feel so comfortable, I let my guard down and enjoyed the 'looking' experience, the 'test-drive' experience and YES... ultimately, the 'BUYING' experience. This was an amazing thing! Believe me when I tell you, from everyone's courteous smiling faces, helpful gestures, to the coffee, to the lounge, to the tour of the facilities, they have a masseuse!!!, a shoe-shine station, a video game room..... I can't list everything. I drank like 3 starbucks.... it didn't feel like I was buying a car, it felt like I was being catered to... and THAT is Priceless! Congratulations MBofBoerne! I'll be back. Dina S. More

I was searching for a certified MB and made multiple contacts with my "local" (Georgetown) dealer but they were non-responsive to my offers to purchase. So, I contacted Guy through the Bourne website a contacts with my "local" (Georgetown) dealer but they were non-responsive to my offers to purchase. So, I contacted Guy through the Bourne website and was very pleased to have my inquiry returned within 30 minutes! Then to improve on a great response time Guy was able to negotiate an agreeable price for the car and had it ready for me to pick up the following morning! All of this happened flawlessly....To add icing in the cake, I have been in touch with Guy for assistance in a repair situation with the "local" dealer (Georgetown) Guy was over the top, beyond my wildest expectations helpful getting the situation resolved. I must say I love my MB...and I hope that when I'm in the market to replace it that Guy will still be around to help me again. Sure, I'm driving 120 miles out of my way for his assistance but he has set the bar so that the cost of travel is far outweighed by the level of honesty, service, and intentionality that it makes sense. Guy Vic has EARNED my trust, loyalty and vote. More

This has been the 4th car purchased from mercedes Boerne, and it's always an awesome experience. GUY was awesome. I always look forward to going there. Guy was able to find us the perfect car at the right pr and it's always an awesome experience. GUY was awesome. I always look forward to going there. Guy was able to find us the perfect car at the right price. Was also willing to help out with whatever needed. Definitely went above and beyond. I would recommend Mercedes Boerne to anybody. Would go back to and use GUY anytime. Always a great time when we go to mercedes Boerne. More

This dealership is at the very top when it comes to customer care in sales and service. Eddy Waters in service is always available to answer question and recommend a course of action. If you want to customer care in sales and service. Eddy Waters in service is always available to answer question and recommend a course of action. If you want to have a perfect vehicle ownership experience, buy from Mercedes Benz of Boerne. More

Guy Vick, our sales consultant, made the task of finding and obtaining the perfect vehicle fast, simple, agreeable, and a success in every way. The car was purchased to commemorate a special occasion, and G and obtaining the perfect vehicle fast, simple, agreeable, and a success in every way. The car was purchased to commemorate a special occasion, and Guy went to great lengths to make it truly memorable. We have never had such a pleasant experience in buying a vehicle, and we have never done business with people who were more focused on providing the best possible customer service and satisfaction. More

Mr. Vick showed the utmost courtesy and professionalism in helping my wife and I with our purchase of used MB from the dealership. I would work with him again in the future on another vehicle purchase. in helping my wife and I with our purchase of used MB from the dealership. I would work with him again in the future on another vehicle purchase. More