Mercedes-Benz of Boerne

I went to 2 other dealership where the service was lacking and when I arrived at the MB Boerne service advisor Ryan listened to my issues and along with tech were identify root cause of the issue and lacking and when I arrived at the MB Boerne service advisor Ryan listened to my issues and along with tech were identify root cause of the issue and fix it. It was a complete 360 compared to other 2 dealerships. More

Excellent on time service reliable and dependable always been satisfied thank you Charles Spencer service advisor and Mercedes-Benz of Borne been satisfied thank you Charles Spencer service advisor and Mercedes-Benz of Borne More

I always receive great service and the consultants are super knowledgeable! The technicians have always explained clearly what is happening with my car. The staff is friendly and professional! super knowledgeable! The technicians have always explained clearly what is happening with my car. The staff is friendly and professional! More

Boerne mercedes is the best! Friendly and ready to help! They explain well with the service of the car. I would recommend this dealer to my friends. Thank you Lynda De La Cruz fo Friendly and ready to help! They explain well with the service of the car. I would recommend this dealer to my friends. Thank you Lynda De La Cruz for your excellent work and a caring person. Thank for working on my Mercedes-Benz. 🌻 More

Always great prompt great and efficient service . Didn’t have an app but they still took us in . Thank you Ryan Didn’t have an app but they still took us in . Thank you Ryan More

My service advisor is Mathew Johnson. Great guy and very knowledgable. Always keep me updated on the progress and gets me in and out quickly. Go see Mathew! Great guy and very knowledgable. Always keep me updated on the progress and gets me in and out quickly. Go see Mathew! More

I had my 450E B1 service, and although I suspect all is well with the service maintenance, I bought a new tire bc the old one had a bubble. The new one is low. It’s on my dashboard PLEASE CHECK TIRE PRESSU well with the service maintenance, I bought a new tire bc the old one had a bubble. The new one is low. It’s on my dashboard PLEASE CHECK TIRE PRESSURE ⚠️. I’m so irritated! And the Mercedes place is over 30 minutes away. More

Dealership is professionally operated, clean and presents an inviting environment. Amenities add to the experience. an inviting environment. Amenities add to the experience. More

Best customer service in town! I wouldn’t choose any other dealer than Mercedes Benz of Boerne. I wouldn’t choose any other dealer than Mercedes Benz of Boerne. More

My service advisor Mathew was great. But the Service manager Kevin is an A****** . Was treated like I was at a Kia dealership. Probably will not be taking my car to get serviced there a But the Service manager Kevin is an A****** . Was treated like I was at a Kia dealership. Probably will not be taking my car to get serviced there again. It's a shame , cause my first time servicing my car there was great and dealing with Matt . But service Managers like that will loose the dealership some money . More