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Mercedes-Benz of Boerne

Boerne, TX

4.8
893 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 893 reviews

February 21, 2025

I had an absolutely incredible experience purchasing my C300, all thanks to Rey! From start to finish, he made the process stress-free. He even arranged for my pickup from the airport, which was a huge hel More

by Jamie H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey
Feb 24, 2025 -

Mercedes-Benz of Boerne responded

Hello Jamie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Customer service & Patricia Enriquez always excellent to deal with. All positive with MB Boerne Tx More

by gingervance
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Feb 24, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Guy represented Mercedes very well. He was a pleasure to work with in purchasing our vehicle. We would not own a Mercedes if it had not been for Guy. More

by Rhonda Field
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick & Desiree
Feb 24, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

The service was professional, quick, and easy! Charles kept me updated with everything I needed to know. Thank you for your help, Mercedes Benz of Boerne and Charles Spencer!! :) More

by Destiny C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Feb 23, 2025 -

Mercedes-Benz of Boerne responded

Hello Destiny, thank you for your kind review; we are happy to pass along your comments to Charles here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Michael T. was a fantastic sales rep. He made the process fast and seamless. He took care of every detail. I highly recommend you request Mike when you visit Me More

by Rebecca Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 23, 2025 -

Mercedes-Benz of Boerne responded

Hi Rebecca, thank you for your kind review; we are happy to pass along your comments to Michael here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

David in the service department went out of his way to be helpful and professional. Even at the time I picked my car up and he was swamped with customer invoices, he remained calm and patiently explained th More

by susanhalfhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass your comments to David here at Mercedes-Benz of Boerne! Feel free to reach out to us if you need anything. Have a wonderful day.

February 20, 2025

Pat is great in the service department Very helpful and knowledgeable and communicative Service is great and efficient More

by vigidvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Pat. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

The service department lacks communication skills and fails to follow up on a timely manner. More

by jane.anderholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Kevin Boles, the service director will be reaching out to you directly to learn more about your experience. Until then, please feel free to reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Neil Potter General Manager Mercedes-Benz of Boerne Desk 830-981-6002 npotter@mbboerne.com

February 18, 2025

Service beyond measure. From the moment we stepped on the service drive to when we picked up our vehicle nothing but excellence. More

by regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2025

Mercedes-Benz of Boerne Service department always does a great job for us. They are thorough when evaluating service issues. Lots of great amenities in the waiting area while you are waiting for your vehi More

by nickandianne.monje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

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