
Mercedes-Benz of Boerne
Boerne, TX
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2018 Sprinter - Wow! Service and attention to our needs went way beyond our expectations just like promised in the pledge. Hot (105 degrees) and tired, two grandma's and Service and attention to our needs went way beyond our expectations just like promised in the pledge. Hot (105 degrees) and tired, two grandma's and kids pulled into their facility at 4:30, with no engine fan. Ivan had a plan B already rolling for us bc he figured plan A wasn't going to fly. He kept reassuring us he had this. I knew instantly that I could relax and he would take care of us. Boy did he. He personally took us to a hotel where we were cool and safe then got us an Uber to go see the Alamo the next day while they fixed our rig. They got it fixed and ready for us right when we returned from our fun. I just don't have words for Ivan. He is our John Wayne. 😍😍😍😍 More
I have been going to this dealership for several years now and their sales staff to include Jeff Ramirez and their service staff to include Mark De La Fuente are top notch. They are true professionals now and their sales staff to include Jeff Ramirez and their service staff to include Mark De La Fuente are top notch. They are true professionals More
My service advisor (Pat Enriquez) is outstanding. I’m very fortunate to have her as my service advisor. She takes of all my service needs by being knowledgeable and professional. I’m very fortunate to have her as my service advisor. She takes of all my service needs by being knowledgeable and professional. More
Excellent service. My advisor always provide me with excellent advice of preventive maintenance. All of the staff there are very professional and give you the custome My advisor always provide me with excellent advice of preventive maintenance. All of the staff there are very professional and give you the customer excellent. Boerne Mercedes is probably the best car dealer in the area. More
I was very impressed with the staff I went in for a RV center console light that fell and the beauty ring that held it had to be fixed. I ended up having three recall checks and software updates. All with center console light that fell and the beauty ring that held it had to be fixed. I ended up having three recall checks and software updates. All within an hour and a half, right on time exactly what the service tech told me. Very pleased with speed of service and facility at Mercedes Benz of Boerne More
My Service Advisor, Pat Enriquez did a fantastic job in getting my car in and off the shop. The entire staff was very professional. Kudos to Mercedes of Bourne. getting my car in and off the shop. The entire staff was very professional. Kudos to Mercedes of Bourne. More