Mercedes-Benz of Boerne

James is always so helpful and we appreciate his service. He has serviced our Rv and is always willing to answer questions. Michelle Harden He has serviced our Rv and is always willing to answer questions. Michelle Harden More

This dealership advertised a Mercedes Benz E 550 that supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the c supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the car had more than 70,000 miles, an enormous difference. I wrote to the dealership and pointed this out. Rather than apologize and correct the misstatement of mileage, the dealership responded with a generic reply that did not address the misstatement, A disappointing reply, especially from an authorized Mercedes dealer. More

No pressure regarding sales. Willing to work with customer. Mr Pavon was very helpful. Also finance department was excellent Willing to work with customer. Mr Pavon was very helpful. Also finance department was excellent More

To make a long story short, I will not be using this dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and q dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and quality of my most recent routine maintenance were not worth the $250.00 paid…when I was led to believe it would be covered under pre-paid maintenance plan purchased at the lease inception. There are other options. More

They got my car in and fixed in the same day. Great service from Lynda. Great service from Lynda. More

Outstanding, personable customer service. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. More

Patricia is an excellent employee…she does everything she can to please the customer. Rate her the best. can to please the customer. Rate her the best. More

Great service department. Specially my service agent Eddy Water: a true professional, patience and courteous. We love him. Specially my service agent Eddy Water: a true professional, patience and courteous. We love him. More

Problems and how the problems are dealt with separate good service from great service. We encountered a small problem buying my wife's 2022 Mercedes and the folks at Mercedes-Benz of Bourne stepped up a good service from great service. We encountered a small problem buying my wife's 2022 Mercedes and the folks at Mercedes-Benz of Bourne stepped up and handled it in a timely, professional manner. They don't just provide good service, they provide great service. We will buy our next Mercedes from these folks. More

The folks at Mercedes were fantastic. Had all my paperwork ready and I n order just ready to go. Michael V. was my sales guy and he was awesome. Hope that we can business again soon. Had all my paperwork ready and I n order just ready to go. Michael V. was my sales guy and he was awesome. Hope that we can business again soon. More