Mercedes-Benz of Boerne

Great work. Will not schedule maintenance on a Saturday. Not enough customer service personnel. Car ready and did not notify me. Ready for an hour. I had to go f Will not schedule maintenance on a Saturday. Not enough customer service personnel. Car ready and did not notify me. Ready for an hour. I had to go find it in the ready area. More

The Service Advisor (Charles Spencer) was attentive and kept me informed every step of the way! Very professional and courteous staff. Dealership was very comfortable, and the service was timely and reason kept me informed every step of the way! Very professional and courteous staff. Dealership was very comfortable, and the service was timely and reasonable. More

Very disappointed in Mercedes Benz response to the process of fixing serious electronic issues. The steps required of the dealer are not customer focused regarding issues Mercedes Benz is aware of. process of fixing serious electronic issues. The steps required of the dealer are not customer focused regarding issues Mercedes Benz is aware of. More

Very pleased with customer service! Feel like at home, every time... James is his own category... best rep. there is. Thank you Mersedes-Benz of Boerne. Five stars! Feel like at home, every time... James is his own category... best rep. there is. Thank you Mersedes-Benz of Boerne. Five stars! More

After multiple car purchases and years of service done at Mercedes Benz of Boerne, I will not go back and can not recommend. “Used car salesman” moves and lies had me walk out of dealership last May after at Mercedes Benz of Boerne, I will not go back and can not recommend. “Used car salesman” moves and lies had me walk out of dealership last May after signing paperwork on 3rd purchase from MB Boerne. Dishonest service department has me walking out for the last time! More

Love this dealership. Had service this time and they did a great job. Picked up another wheel scratch on other wheel and repaired. Very efficient and friendly. a great job. Picked up another wheel scratch on other wheel and repaired. Very efficient and friendly. More

I Highly recommend Mercedes Benz of Boerne. All the staff were very attentive and professional Mrs. Nora G. my sales representative she went above and beyond to help me choose the right vehicle according to were very attentive and professional Mrs. Nora G. my sales representative she went above and beyond to help me choose the right vehicle according to my needs, Excellent customer service, I would definitely use them again. More

We routine bring both our Mercedes to this dealership for service. Whether it’s an A or B inspection or brake job, the quality of the work and timeliness is outstanding. Thanks to Service Manager Jenni Craw service. Whether it’s an A or B inspection or brake job, the quality of the work and timeliness is outstanding. Thanks to Service Manager Jenni Crawford for her professionalism and commitment. She is customer focused and detail oriented. Great Job! Kevin and Cynthia McDonald. More

This dealership is very clean and visually appealing. The layout is nice and they had a large inventory. layout is nice and they had a large inventory. More

Eddy is the BEST Advisor, he demonstrated the BEST CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and fri CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and friends!! More