Back

Mercedes-Benz of Boerne

Boerne, TX

4.9
1,269 Reviews

31445 Interstate 10 W

Boerne, TX

78006

Directions

By Type

Showing 1,269 reviews

June 01, 2024

Came in for services and the main things I wanted looked at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only More

by senecalocklear77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda
Jun 18, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Kevin Boles, our service director, will reach out to you soon to gather more details and offer assistance wherever possible. Should you requi re immediate support, please feel free to contact me at any time. Neil Potter General Manager npotter@mbboerne.com

May 31, 2024

Appreciate the good timely service along with a video review on things needed to fix it. More

by KRUCKER110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 02, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

My experience with Guy Vick at Mercedes Benz of Boerne was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipat More

by Vmrice1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Jun 02, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

We have been customers of this dealer for many years. The best part of this dealership is Pat Enriquez…she absolutely is a priceless professional who skillfully coordinates everything for us when it c More

by Texasaggie612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
May 31, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your continued loyalty. We appreciate your kind words about Pat and her exceptional service. We also wish Allen a happy retirement and thank him for his years of dedication. Your safety is our priority, and we're glad our team has provided you with safe and comfortable journeys. Thank you for your support.

May 25, 2024

Quick, efficient and so darn friendly! Booked last minute for service and they were able to get me right in. Love MB of Boerne! And Ivan was fantastic! More

by LMN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
May 28, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Professional and precise service. Thank you to the manager for taking all the attention necessary for an accurate assessment. More

by Bernardo Valadez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 28, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Excellent service with friendly and professional staff that go above and beyond to take care of the customers. Pat is the best! Thank you! More

by paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
May 28, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn about your positive experience and the best assistance provided by Pat! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 20, 2024

Chris and the GM were understanding and extremely helpful. Service was excellent and extremely responsive. More

by Mastersautomotivecare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 22, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words for our staff, we appreciate it!

May 20, 2024

Guy was accommodating in every way. I never do surveys..surveys are a total waste of my time More

by phylismonical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy
May 22, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

There are great people that work there who are very professional and customer caring. They are always taking the customer concerns into consideration. More

by Blessed Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
May 21, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

...
74
...