Mercedes-Benz of Boerne

Staff are always prompt, courteous and efficient. Pat Enriquez is a knowledgeable and cordial service advisor. Getting a loaner is fast and easy. Pat Enriquez is a knowledgeable and cordial service advisor. Getting a loaner is fast and easy. More

Mercedes Benz of Boerne is by far the best dealership whether purchasing or servicing a vehicle. I have yet to be disappointed and I have been going for 8 years. My service manager (L de la Cruz) always whether purchasing or servicing a vehicle. I have yet to be disappointed and I have been going for 8 years. My service manager (L de la Cruz) always takes time to answer my questions and always greets me like I'm family. Plus, technicians always meticulously take care of my car. Wouldn't go anywhere else!! More

Linda was very pleasant , very efficient . she was checking on my car to make sure I don’t have to wait to long . she was checking on my car to make sure I don’t have to wait to long . More

Always have been very pleased with Mercedes Benz of Boerne and Linda DeLaCruz. Very happy with everything done this time also! We appreciate every aspect of this business. Boerne and Linda DeLaCruz. Very happy with everything done this time also! We appreciate every aspect of this business. More

James is always so helpful and we appreciate his service. He has serviced our Rv and is always willing to answer questions. Michelle Harden He has serviced our Rv and is always willing to answer questions. Michelle Harden More

This dealership advertised a Mercedes Benz E 550 that supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the c supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the car had more than 70,000 miles, an enormous difference. I wrote to the dealership and pointed this out. Rather than apologize and correct the misstatement of mileage, the dealership responded with a generic reply that did not address the misstatement, A disappointing reply, especially from an authorized Mercedes dealer. More

No pressure regarding sales. Willing to work with customer. Mr Pavon was very helpful. Also finance department was excellent Willing to work with customer. Mr Pavon was very helpful. Also finance department was excellent More

To make a long story short, I will not be using this dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and q dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and quality of my most recent routine maintenance were not worth the $250.00 paid…when I was led to believe it would be covered under pre-paid maintenance plan purchased at the lease inception. There are other options. More

They got my car in and fixed in the same day. Great service from Lynda. Great service from Lynda. More

Outstanding, personable customer service. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. More