Mercedes-Benz of Boerne

This is our 3rd Mercedes Benz purchase from this dealership. Guy Vick in sales and Eddy Waters in service dept are the reasons myself and my husband keep coming to this dealership. Myself and my hus dealership. Guy Vick in sales and Eddy Waters in service dept are the reasons myself and my husband keep coming to this dealership. Myself and my husband are very appreciative of the professionalism and superior knowledge with which Guy and Eddy do their jobs. We are very satisfied with the services provided us each and every time we are at this dealership. Thanks Guy and Eddy for your passion for your customers. We shall be back again. More

This is the second vehicle that I purchased at Mercedes Benz -Boerne and it will not be the last. Love the customer service & Guy Vick is an honest, hard working and well informed sales person. Thank him f Benz -Boerne and it will not be the last. Love the customer service & Guy Vick is an honest, hard working and well informed sales person. Thank him for me. More

after having a less than and pretentious experience at a BMW dealership we decided to perhaps look into a Mercedes because of the proximity of the Boerne dealership to Kerrville. I simply loved my BMW and BMW dealership we decided to perhaps look into a Mercedes because of the proximity of the Boerne dealership to Kerrville. I simply loved my BMW and wanted another. The last new car we purchased a Q56 was in Austin the dealership was great just a pain to get to Austin. I looked up the reviews of the Boerne Meecedes Benz and they were so positive that we were willing to go visit. The dealership service reputation is everything and the plesant purchase experience conveyed that the relationship had just begun. The showroom was lovely and the atmosphere was friendly helpful and unpretentious. Bill Baird and Guy Vick were knowleable and humble which made the purchase enjoyable. I already have and will continue to recommend the dealership. More

I have had only outstanding experiences with Eddy Waters and this dealership. You always can tell how good a dealership is by your experience after the purchase is made. This dealership is exceptional. and this dealership. You always can tell how good a dealership is by your experience after the purchase is made. This dealership is exceptional. More

Guy Vick is an absolutely wonderful man! He and my Dad surprised me with a new car, and i never suspected what either of them was up to. The service was amazing, plus the overall experience was obviously surprised me with a new car, and i never suspected what either of them was up to. The service was amazing, plus the overall experience was obviously unforgettable! I will definitely remember this for the rest of my life, thank you for making my dreams come true Guy! More

From the moment we met Guy, we were very comfortable with him. We had a special request & Guy worked & worked to find the exact car we wanted. There was absolutely no pressure from Guy or anyone else. it was him. We had a special request & Guy worked & worked to find the exact car we wanted. There was absolutely no pressure from Guy or anyone else. it was a great experience and we will be a repeat customer. More

Awesome! Guy made buying a car feel like fun. He makes sure you are pleased and informed. He is a team member at the dealership as well. sure you are pleased and informed. He is a team member at the dealership as well. More

Vic shows true professionalism. He sold my wife her first Mersedes, and I saw that he truly cared and sold my wife the car, and sold me on his professionalism. Customer service is number one for me, and Vic Mersedes, and I saw that he truly cared and sold my wife the car, and sold me on his professionalism. Customer service is number one for me, and Vic came to the plate and hit a home run. More

I was in the market for a new car but not looking forward to the process. I've bought lots of cars. Until my Mercedes purchase, I was driving 'the ultimate driving machine'. I researched the vehicle onlin to the process. I've bought lots of cars. Until my Mercedes purchase, I was driving 'the ultimate driving machine'. I researched the vehicle online, did comparison shopping and was prepared with my offer and had trade-in value expectations when I drove up to Boerne. I figured I would do all this, to make MY experience easier, shorter and straight forward. I mean, we all know what dealerships are like. Except, this isn't a dealership. It's a SERVICEship. From the moment I arrived at the serviceship, I knew I was in for a 'different experience'. I was greeted at the door by a friendly sales advisor, scratch the sales part... I was greeted by a friendly Advisor. In comes Su Yim, super-cool-awesome should be his name. Now, I knew exactly what car I was there for, which was going to make his job easy, but Mercedes Benz of Boerne has changed the car buying experience. Su showed me the car I was looking for. Took me on a test drive, NO PUSHY SALES!! He let the car speak for itself. Su was very knowledgeable of the GL450 and shared all the features with me. He never tried to close a sale, thank goodness. He made me feel so comfortable, I let my guard down and enjoyed the 'looking' experience, the 'test-drive' experience and YES... ultimately, the 'BUYING' experience. This was an amazing thing! Believe me when I tell you, from everyone's courteous smiling faces, helpful gestures, to the coffee, to the lounge, to the tour of the facilities, they have a masseuse!!!, a shoe-shine station, a video game room..... I can't list everything. I drank like 3 starbucks.... it didn't feel like I was buying a car, it felt like I was being catered to... and THAT is Priceless! Congratulations MBofBoerne! I'll be back. Dina S. More

I was searching for a certified MB and made multiple contacts with my "local" (Georgetown) dealer but they were non-responsive to my offers to purchase. So, I contacted Guy through the Bourne website a contacts with my "local" (Georgetown) dealer but they were non-responsive to my offers to purchase. So, I contacted Guy through the Bourne website and was very pleased to have my inquiry returned within 30 minutes! Then to improve on a great response time Guy was able to negotiate an agreeable price for the car and had it ready for me to pick up the following morning! All of this happened flawlessly....To add icing in the cake, I have been in touch with Guy for assistance in a repair situation with the "local" dealer (Georgetown) Guy was over the top, beyond my wildest expectations helpful getting the situation resolved. I must say I love my MB...and I hope that when I'm in the market to replace it that Guy will still be around to help me again. Sure, I'm driving 120 miles out of my way for his assistance but he has set the bar so that the cost of travel is far outweighed by the level of honesty, service, and intentionality that it makes sense. Guy Vic has EARNED my trust, loyalty and vote. More