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Mercedes-Benz of Boerne

Boerne, TX

4.8
883 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 883 reviews

June 15, 2023

Always professional and timely, not to mention courteous. . Working with Lynda, the service advisor is great. More

by CCWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda del La Cruz
Jun 19, 2023 -

Mercedes-Benz of Boerne responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 12, 2023

Al Cardenas is the best sales rep there, very personable and friendly! This is my third car I buy from him, he truly cares about the client and he is very professional. More

by Liz Gálvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cardenas
Jun 16, 2023 -

Mercedes-Benz of Boerne responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great sales experience.

June 10, 2023

Ryan is my Service Adviser in Boerne, TX. He’s very professional and clearly explains required maintenance needs. Car was well maintained and car loaner is a plus. More

by frodrig11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty
Jun 17, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 10, 2023

Andres gave me good service, but I had to wait almost 4 hours for my 20K miles maintenance, even after scheduling an appointment for 7:30 in the morning. Thought it would be done sooner. I aways enjoy the More

by A.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
Jun 16, 2023 -

Mercedes-Benz of Boerne responded

We really appreciate your feedback. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Boerne

June 07, 2023

Mercedes Benz-Boerne always takes great care of us and provides quality and timely service. More

by hubbardcrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La cruz, Michael Valenzuela
Jun 09, 2023 -

Mercedes-Benz of Boerne responded

Thank you for being our customer, we appreciate your kind words!

June 07, 2023

The reason I go MB Boerne Mark De La Fuente excellent service and communication from hom More

by rongold2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
Jun 10, 2023 -

Mercedes-Benz of Boerne responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 06, 2023

As usual, very organized and professional with loaner available and routine service done in several hours More

by geneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, service advisor, Louis Pisano, Tumay Olivia
Jun 09, 2023 -

Mercedes-Benz of Boerne responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 05, 2023

Very clean, friendly and professional staff of this Mercedes-Benz dealer in Boerne, Texas. I have a Sprinter based RV that I needed a computer update and they saw a recall they brought up and handled a More

by Bill Kissinger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pasch
Jun 07, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Great, reliable, prompt,yada, yada, yada, yada,yada, yada, yada, yada, yada, yada, yada, yada More

by hpaulcanales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De Lafuente, Louis Pisano
Jun 07, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Great buying experience. After purchase customer service is lacking. We still don’t have working remote start, and in this Texas heat it’s an important feature for us. More

by Jay Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bronsiszewski
Jun 08, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, our Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

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