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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
985 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 985 reviews

October 26, 2023

Matt, our service advisor, was very professional. Our car service was completed as promised on schedule. More

by C300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Oct 31, 2023 -

Mercedes-Benz of Boerne responded

We are delighted to hear that Matt, your service advisor, was very professional and that your car service was completed as promised and on schedule. Meeting your service expectations is important. Your feedback is appreciated!

October 25, 2023

Charles Spencer (service rep) provided a professional first rate experience. Repairs work was also well done and, once work was initiated, completed in a timely manner. More

by Mrsuyama
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Nov 02, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that Charles provided a professional and first-rate experience and that the repair work was well done and completed in a timely manner. Efficient and professional service, both in customer interaction and repairs, is key to a positive experience. Your positive feedback is much appreciated!

October 24, 2023

Excellent service and staff ! The problem with my vehicle was promptly diagnosed and fixed correctly. More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 31, 2023 -

Mercedes-Benz of Boerne responded

We are delighted to hear that you received excellent service and that the problem with your vehicle was promptly diagnosed and fixed correctly. Accurate diagnosis and effective repairs are crucial for the health of your vehicle. Your feedback is appreciated!

October 24, 2023

Prompt and courteous service Took my car to service it and my service and her service people were very professional More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda DeLaCruz
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Nov 01, 2023 -

Mercedes-Benz of Boerne responded

Prompt and courteous service, along with professional service staff, is key to a positive service experience. It's great to hear that your service visit went well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

Borne Mercedes is the best! Linda Delacruz always makes sure the service is top notch. She and all the staff are extremely knowledgeable and professional. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz
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Nov 01, 2023 -

Mercedes-Benz of Boerne responded

Having the best service at Mercedes-Benz of Boerne and experiencing top-notch service from Linda and the knowledgeable, professional staff is a testament to our commitment to excellence. Thank you!

October 22, 2023

Boerne continues to provide world class service. It is evident how the employees of MBOB are happy, engaged and genuinely want to do well for customers and their company. I love it! And recommend MB More

by josephaldana79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Charles
Report | Print
Oct 24, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about your positive experience with Mercedes-Benz of Boerne and the dedicated and engaged employees. Our commitment to delivering top-notch service and the overall positive atmosphere at the dealership is certainly something to be valued. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Amazing. They took the time to take my vehicle even after I made the appointment with the wrong location. Pat was incredibly nice. I received a breakdown o More

by miriamkroman.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Oct 24, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 19, 2023

Service advisor Pat is competent. drive up greeters are friendly. Service always great every time. More

by Lili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you've had consistently positive experiences with service advisor Pat and the friendly drive-up greeters. Safe driving!

October 19, 2023

Service department is very organized and professional. Matt signed me in, went over all that was going to be done and provided an estimate of expenses. The car was ready the same day. I am happy with More

by Bobtraut3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that the service department at this dealer provided you with an organized and professional experience and that Matt took care of everything efficiently. Safe travels, and thanks for sharing your positive experience!

October 16, 2023

The staff was knowledgeable and attentive, particularly my sales person, Michael Talamantez. Outstanding customer service. More

by Alvinwashington
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Talamantez
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that the staff, especially Michael, provided you with outstanding customer service and that our knowledge and attentiveness were noteworthy. Your positive feedback is greatly appreciated. We're here to provide exceptional service and support for all your automotive needs. Thank you for choosing us!

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